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Animal Medical Center
- Veterinarians
- Hattiesburg, MS
About this business
Location details
3422 Hardy Street, Hattiesburg, MS, 39402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Business response:
Thank you for the star rating, Anthony. We’d love to know how we can improve for next time. Would you mind calling us at (601) 264-5785?
Don't go here. Especially if you have an animal that is having breathing issues, we were kept waiting over 30 mins and we just had to go somewhere else. I'm not sure if the vet is aware of this but it needs to be fixed urgently.
Business response:
Olivia, we know your time is valuable and we hope that your pet received the care he needed. We can assure you we make every effort to see clients in a timely manner. As a walk-in clinic we cannot always predict the wait-time though emergency cases take priority. We always try to communicate our wait times to the best of our ability. We appreciate you taking the time to reach out and are always open to feedback and suggestions.
Significantly over-charged a client of ours. Then made a poor decision re: medical care and ended up losing the patient. Office staff was rude when the bill and billing cycle were questioned. And by over-charged, I’ve had 2 vets in our area review the charges, laugh, and apologize that we were ripped off. If you’re in Hattiesburg, you can do much better than AMC.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. We have tried to call and speak with you to better understand your review, we kindly ask that you give us a call at your convenience. We would love to speak with the client you mention to have a better understanding of their experience.
RecommendedI was really worried about my chihuahua yesterday after having 3 puppies and then no more after a few hours I took her to the animal medical center and they saved her and her 3 puppies that were stuck in there. I am so relieved. Fantastic!
Business response:
Thank you for your kind words, Lewis! Please give extra love to your pet from us.
We took our dog in in an emergent situation . They did nothing ro save him because we did not have cash or pet insurance , since my daughter fell ill and we have had mountimg bills . We offered payments instead we got ap summons for court , causing my daughter extra undue stess . I have never experienced such hostile business .
Apparently my puppy died last night at AMC. Yesterday they seemed hopeful ,, yet after seeing I didnt have great credit, they didnt say much else. Nonetheless, all bills would have been paid within two weeks. Whether they actually tried or not to save him I cant be sure of. What i AM sure of though, is that i was not informed he passed away until my mother called up there on her phone , asked about when we could pick him up, i then recieve a phone call on MY phone while shes on hold to tell ME he passed away. Keep in mind t... read more
I boarded both of my dogs for two days. evidently if you don't pay for the VIP package then they don't get any attention or decent amount of exercise or socialization. my dog who is normally energetic, loving and happy, seems depressed and sad. not sure what happened. they were supposed to call our vet to check on vaccinations which I know didn't happen because I told them the wrong vet by mistake and they didn't give him the vaccinations that I agreed to when I dropped them off. I've boarded them at another doggy hotel and ... read more
Business response:
Jason, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustration and will use this feedback to work hard to improve the service we provide our clients and their pets.
Overpriced and underwhelming is the best way to describe this "in it for the money only" business.
I haven't been able to pay my vet bill because of personal financial issues. I haven't received any phone calls or texts. I just came home for Thanksgiving and got my mail, had a fake affidavit with no dates and no names other than mine on it. I plan on paying tomorrow. That's just outrageous they would do something like this.
Business response:
Thank you so much for coming in and settling your bill, it is appreciated. It is our policy that after 6 months unpaid invoices are forwarded to Justice Court to collect payment. Ensuring our clients receive the best quality care is our priority and we hope that Lexi is doing well.
Frequently asked questions about Animal Medical Center
How is Animal Medical Center rated?
Animal Medical Center has a 4.4 star rating with 1,188 reviews.
When is Animal Medical Center open?
Animal Medical Center is closed now. It will open at 7:30 a.m.