Arbor Pediatrics - Shea

Nathaniel B. 

on Yelp

4 years ago

Update: Tried to get medical records to take to our new pediatrician and I couldn't get anyone on the phone. Went in in person and asked how long it would take. I jokingly said "6-8 weeks." They were straight faced and said "No, better than that probably 1-2 weeks." Do not go here. 

Patrick S. 

on Yelp

5 years ago

We've switched doctors (within this practice) 3 times. We like our new Dr. thus far, but unfortunately, the practice/office is run so poorly, we are going to be looking elsewhere for medical care for our 3 kids. As parents, we haven't gotten the feeling that this practice truly cares about our childrens' health needs. Maybe they do, but our experience indicates otherwise. For example, if and whenever our children become ill, we call immediately (most often early in the morning, sometimes before they even open) to try to sch... read more

Stephanie H. 

on Yelp

5 years ago

Parents beware...I'm a mother of 2 that moved here from Florida and chose this office. Never have I experienced the nightmare to schedule a simple appointment for your sick baby to see in fact ANY doctor in the office. Front desk has to transfer you to the doctors PA and it goes to voicemail EVERY SINGLE time and basically your message sits there for days. Obviously, the PA is busy seeing inpatients all day so your voicemail is pointless. How unprofessional and disappointing that they have this structured like this. In Flori... read more

J B. 

on Yelp

5 years ago

We have been seeing Dr Burke for 16 years and have always loved her. A few years back they were bought by Arbor Medical Group and several things have changed with this practice for the worse since that. (Not with Dr Burke personally or her bedside manor, that has stayed great.) The front staff are no where near as friendly, they refuse to see you without paying for a level 4 visit first, and most recently to try and schedule a visit for my child, I now have to leave a message with the PA for that doctor and she has to call ... read more

Marissa R. 

on Yelp

6 years ago

We moved here last summer and I chose this practice based on recommendations from a parent at my son's school. I'm not impressed. Every single time we've made and had an appointment we end up waiting an hour in the lobby and then another half an hour in the room. The last time we went the doctor didn't even check my son herself. The last two visits have been sick visits where my son had a fever for days and throat pain. They do the swab and tell me the strep test came back negative and it's viral and just do Tylenol for pain... read more

Allie C. 

on Yelp

6 years ago

Do not ever go to this place for your child. MY CHILD RECEIVED WRONG VACCINATION AT THIS PLACE. Receptionist told me to provide my child's previous vaccination record so that the nurse could check and give the appropriate shots. I provided the record to the receptionist to set up the appointment. After he received his shots, I requested the immunization record updated/printed and that is when I found a wrong immunization shot was administered. Luckily, I am a school nurse and that is why I noticed the difference right ... read more

Jill V. 

on Yelp

7 years ago

If you LOVE having your phone and email blown up with incessant confirmation reminders AND you absolutely ADORE waiting for an hour or more past your appointment time before you see the doctor while you toddler is bored and bouncing off the walls....then you should absolutely go here! I am so sad to post this because we have been with this group since birth. They have changed ownership since then and the new management has clearly changed things for the worse. We walked out yesterday after literally sitting for an hour wait... read more

Luba P. 

on Yelp

8 years ago

They have same entrance and room for sick and well kids. Also the doctor we saw shocked us the way she looked. We came here for the first time and it was the last time. There are better pediatrician offices out there! 

Ann H. 

on Yelp

8 years ago

Left this place very unhappy. First of all it was really hard to schedule an appointment, they kept me on hold for 20 min, then it went to the not working voicemail. Finally, we scheduled the appointment with dr. Trompeter and i was shocked when i saw her. I dont mean to be rude, but I have to say it. If you are a doctor and working with children and especially newborns, please take care of yourself. Her hair looked dirty and not brushed for days, and also she wasn't wearing mask. There were a lot of sick kids sneezing and c... read more