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Arbor Terrace Shrewsbury
About this business
Arbor Terrace Shrewsbury offers a fresh approach to assisted living and memory care in Monmouth County. You will find comfortable, attractive residences coupled with engaging activities and events, giving you the peace of mind that we offer nothing but the best in care and quality of life. At Arbor Terrace Shrewsbury, modern conveniences are wrapped in a home-like setting where our staff truly cares for each and every resident.
I like the availability of the personnel and the question answering. The food can use improvement. Yes, we would recommend Arbor Terrace Shrewsbury to other families based on the experience so far.
Facility was clean and inviting. The food was usually very good. Administrative staff was professional and friendly. However, some attending staff were slow to respond and some were less than professional.
The staff is phenomenal very caring and very helpful and very knowledgeable and the facility is beautiful. The food is sensational.
They are all incredibly friendly. Helpful and personable. They he place is the best in the area. The studio is on the small side. But since mom can't move much it's fine. The other rooms are good size. Amenities are great. It's a really nice place. Big and not sterile like all the other places seem.
In general, the facility is bright and clean. Nice location. The staff is mostly very friendly and accommodating, generally looking out for the care and best interests of the residents. The nursing staff is adequate but can be slow to react when issues arise or changes are noted in a resident's health or demeanor. A couple of other observations...They are quick to adjust care levels (and costs) when temporary issues arise that require additional monitoring, but slow to reevaluate when those requirements are no longer needed.... read more
It was mostly positive. Very clean, well run and maintained facility. If the care attendants could have been better it would have been a 5 overall.
The staff is extremely helpful and responsive. The move-in process was seamless. They hung the pictures and hooked up the TV cable. They were very flexible in terms of food - think my father-in-law requested a cheeseburger or a grilled cheese with bacon everyday! They catered to his wishes. The nursing staff was very attentive in terms of changing his leg wound bandages. Could not say enough about the care he received.
Staff is very helpful and friendly. Facility is well maintained, clean, and pleasant. Nice outdoor areas. Communication is sometimes lacking as it relates to care levels (cost) and standard procedures. My uncle frequently seems bored and I notice many activity rooms in the building that are empty (not in use).
We had a great experience with Arbor Terrace Shrewsbury, although it was less than 2 months before our loved one passed away. The public area was always clean, but his room often had dirty glasses and bowls. Empty water bottles sitting around rather in trash. Trash can would be overflowing. [name removed] and front desk staff were extremely friendly, helpful and caring. All the nurses and aides gave him lots of care and were very patient with him. He enjoyed his meals and the fact that they would cook what he wanted. Unfortu... read more
Frequently asked questions about Arbor Terrace Shrewsbury
How is Arbor Terrace Shrewsbury rated?
Arbor Terrace Shrewsbury has a 4.7 star rating with 159 reviews.
When is Arbor Terrace Shrewsbury open?
Arbor Terrace Shrewsbury is open now. It is open 24/7.