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Arbor Terrace Shrewsbury
About this business
Arbor Terrace Shrewsbury offers a fresh approach to assisted living and memory care in Monmouth County. You will find comfortable, attractive residences coupled with engaging activities and events, giving you the peace of mind that we offer nothing but the best in care and quality of life. At Arbor Terrace Shrewsbury, modern conveniences are wrapped in a home-like setting where our staff truly cares for each and every resident.
I'm not happy with the head nurse, waited until the late afternoon to let us know that our loved one didn't have their meds. I was able to get ahold of a friend to issue replacement medications. The aides are wonderful, and the community doesn't have enough to respond to the resident's call buttons. There are times I have to call the nurses to assist my loved one. If there is an emergency what is my loved one to do? I would like for this to change. The place is beautiful, though!
Business response:
Thank you for sharing your experience; we appreciate the high star rating! Please feel free to reach out any time you have questions or concerns. We're always happy to help!
The staff is friendly. The community is very clean. The food is very good, my loved one likes it a lot. They have lots of activities for the residents as Covid is ramping down. I would recommend this community to others.
Business response:
Thank you so much for your positive comments about Arbor Terrace Shrewsbury! Have a fantastic day!
Our family's experience at Arbor Terrace has been excellent. Whoever does the hiring for staff has chosen wonderful people. A few months ago it was necessary to seek assisted living for our mother who had mutable skeletal issues and short term memory loss. Our tour guide Shannon couldn't have been more knowledgeable or charming. We also found the director [name removed] to be excellent at her job, as is the nursing staff, and the operations department employees. Their receptionist [name removed] is a gem. It took awhile for ... read more
Taking care of Mom We are very pleased with the care of our Mother. She was formerly in another facility but prefers being at Arbor Terrace. Excellent care and communication with all staff.
We are very pleased with the care of our Mother. She was formerly in another facility but prefers being at Arbor Terrace. Excellent care and communication with all staff.
Business response:
Thank you so much for your feedback. We are thrilled to hear that your mother is doing well and we are meeting your expectations. If we can do anything better in the future, please do not hesitate to let us know. Tami Cumings, Senior Vice President of Sales
So far so good! So far so good as far as I can see. I really don't talk to my wife, but the community is clean and they keep her room clean. The staff is great and they make sure that my wife is good. I like that they have activities for her.
I met with [Removed], who was extremely kind and knowledgeable and gave me fantastic advice. She also gave me a delicious lunch! The facility was very clean and, happily, going through upgrades and renovations. I felt it was secure, clean, food was delicious, and lots of activities were going on while I was there.
Impressive remodeled building with gorgeous rooms We toured this community when looking for my mother-in-law and it was very impressive. It was newly remolded with a hotel like atmosphere. The rooms were gorgeous and on the larger side.We decided against this community because the common areas were very large with three stories.We felt that it would be too large and overwhelming for my mother-in-law so we chose another community in the area.
Loved this facility and are exploring options to see if mom will fit here. Waiting for feedback from my family.
Frequently asked questions about Arbor Terrace Shrewsbury
How is Arbor Terrace Shrewsbury rated?
Arbor Terrace Shrewsbury has a 4.7 star rating with 157 reviews.
When is Arbor Terrace Shrewsbury open?
Arbor Terrace Shrewsbury is open now. It is open 24/7.