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Arbor Terrace Waugh Chapel
About this business
I am in CNA school and a fellow student told and showed us proof about the shady practices that take place here. She was hired as a caregiver but they had her passing meds, Inserting tubes, cleaning tubes, and etc as an unlicensed person. This is a safety concern! No one without a meds license or Cna license should be inserting tubes or passing meds that’s such a liability. BEWARE! I was so disturbed by what i heard and saw and had to post.
Business response:
Thank you for bringing this concern to our attention. At Arbor Terrace Waugh Chapel, the safety and well-being of all our residents and staff are our highest priority. We encourage you to contact our Executive Director, Mike Kaminski, directly at 410-941-3119 to discuss this matter further. We would appreciate the opportunity to better understand your concerns and address them appropriately.
Overall a good experience and the level of care was good. We liked the ratio of patients to care givers. It was expensive at the end and may have pushed us to seek more cost effective care.
Business response:
Thank you for sharing your feedback. We're glad to hear that you had a good experience with the level of care and appreciated our patient-to-caregiver ratio. We understand that cost is an important consideration, and we value your input on this matter. If you have any further concerns or need assistance in the future, please don’t hesitate to reach out.
Arbor Terrace seems to be unable to accomplish what we at home did 100% of the time… administer medication to my mother. As of today — [date removed] — they are still working through her supplies from May. What’s more, I was only informed that she wasn’t taking her medication a couple weeks ago. My mother suffers from Alzheimer’s as because Arbor Terrace neither administered the medication nor informed me promptly of the problem that might have been addressed, her condition has declined significantly. One of their charge nur... read more
This one doesn't have full kitchens. I called and spoke to [name removed] letting her know that.
Frequently asked questions about Arbor Terrace Waugh Chapel
How is Arbor Terrace Waugh Chapel rated?
Arbor Terrace Waugh Chapel has a 4.6 star rating with 127 reviews.
When is Arbor Terrace Waugh Chapel open?
Arbor Terrace Waugh Chapel is open now. It is open 24/7.