Ascentra Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Ascentra Credit Union

4.9

About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

3005 7th St, Moline, IA, 61265, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.9173 reviews
Select a rating
Julio Sanchez V.'s profile image
Julio Sanchez V. 
7 months ago

Excellent! 

Business response:

Thank you for your review Julio, have a great day! 

Mars W.'s profile image
Mars W. 
7 months ago

Yes I'm really satisfied with you'll. Thanks 

Maria M.'s profile image
Maria M. 
10 months ago

Beau was very helpful! He took time to answer all my questions. Overall the process was quick and easy. 

Business response:

Thanks for letting us know that Beau was so helpful, Maria! We're so happy to hear that he was able to assist you with all your questions and make the process simple. Thank you for being a member and have a great day! 

Alice C.'s profile image
Alice C. 
10 months ago

Connor was very helpful in setting up the account. 

Business response:

We're glad Connor was able to help you, Alice! Thanks for being a member. Have a great day! 

Steven F.'s profile image
Steven F. 
a year ago

I met with your branch manager to open new accounts, as I just move from Salt Lake City to the Quad Cities. I Banker with my credit union in SLC for years and have loved the experience . She is fantastic and incredibly personable and knowledgeable . We look forward to a long and great relationship. We are still keeping our accounts with UFirst Credit Union in Salt Lake , and will move funds between the two entities. I wish a branch would be a bit closer to my home, but that is OK. Steven B. Feder 

Business response:

Hi Steven, thank you so much for sharing your experience with us! We are glad you had a smooth process opening your new accounts. We look forward to serving you. Thank you for choosing Ascentra! 

Jerry F.'s profile image
Jerry F. 
a year ago

Had questions about home Equity and how the loans work.all questions I need asked where taken care of. 

Business response:

It's great that we were able to help you to your satisfaction, Jerry. Thank you for sharing your experience. Have a great day! 

Robert R.'s profile image
Robert R. 
a year ago

Prompt service 

Business response:

Thanks for the good words, Robert! We're happy to hear that you got prompt service from our team. We appreciate your support and can't wait to help you again in the future. 

Sylvia E.'s profile image
Sylvia E. 
a year ago

As of today, I have not had a bad experience with Ascentra Credit Union. 

Eileen S.'s profile image
Eileen S. 
a year ago

Always have a good experience 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 173 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.