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Ascentra Credit Union
- Credit Unions
- Moline, IL
About this business
Location details
3005 7th Street, Moline, IL, 61265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:30 p.m. | |
| Tue | 09:00 a.m. to 5:30 p.m. | |
| Wed | 09:00 a.m. to 5:30 p.m. | |
| Thu | 09:00 a.m. to 5:30 p.m. | |
| Fri | 09:00 a.m. to 5:30 p.m. | |
| Sat | 09:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I love Ascentra Credit Union and their employees. Always very helpful!
Business response:
Thank you Bryan!
Been a member since you took over the 401 credit union I think you do great on all levels
Business response:
Thanks for sticking with us for the long haul, James! We appreciate you being a member.
Always friendly
Business response:
Thank you Susanne! We strive to give our members the best service possible, every time they visit. :)
😏😔☹️😟😕😕😕😕😒😣
Business response:
Hello Jorge, we’re sorry to see your experience left you feeling this way. We’d like to learn more so we can better understand and make things right. Please reach out to us directly at 563-355-0152 so we can assist you.
The teller was rude and pissy. You could plainly see her frustration and attitude. Was very disappointed,in all my years as a member. And be greeted with attitude and rudeness totally inexcusable. Others on line were complaining about her as well. Moline location n Saturday 10/12
Business response:
Hi Kevin, thank you for letting is know about your experience and concerns. We will share your comments with our leadership. Someone will reach out to you to discuss further so that we can discuss the situation with our staff. In the meantime, please let us know if there is anything else we can do for you.
Ascentra I now consider one of the worst financial institutions in the Quad Cities. My mortgage history within online banking has not worked on over a year. On top of that my escrow analysis has not been performed since I opened my mortgage in 2019, now I owe money.Also, there has been fraud on my account twice this year. I cannot catch a break with this financial institution.
Frequently asked questions about Ascentra Credit Union
How is Ascentra Credit Union rated?
Ascentra Credit Union has a 4.5 star rating with 208 reviews.
When is Ascentra Credit Union open?
Ascentra Credit Union is open now. It will close at 5:30 p.m.