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Ashcroft & Oak Jewelers

4.5

About this business

Location details

2727 Fairfield Commons, W227, Beavercreek, OH, 45431, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.5245 reviews
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Michael M.'s profile image
Michael M. 
rating
4 months ago

I was just browsing. Gentlemen, working there asked me what I was looking for. I didn't know what I was looking for. I was looking for something for my sweetie, but I had nothing in mind. Let me do a good section show showed me some options. Made sure it fit in my budget. I'm delighted. I think I have a fabulous valentines gift. I think, my sweetie's gonna love it. I'm glad I stopped here. 

Business response:

Your feedback means the world to us! We’re so happy we could make your visit special. Hope to see you again soon! 

Kaylee S.'s profile image
Kaylee S. 
rating
a year ago

INCREDIBLE service! John was honestly the best, and his staff are equally incredible. Very personable & reasonable. My entire family has shopped here within the last 3 months, and we've all purchased something. Customer service is unmatched, and at an awesome value! Can't recommend enough. 10/10 to John & the gals! 

Ruth R.'s profile image
Ruth R. 
rating
2 years ago

I recently needed to replace my wedding ring. I wanted one that matched my husband's band. We visited every store in the mall at Fairfield Commons in Beavercreek, OH, including the store where we purchased his ring without finding anything suitable. It wasn't until we went to the Ashcroft & Oak store and spoke with John Lightfoot, who turned out to be the store manager, that I found EXACTLY what I was looking for. I told him what I was looking for and he immediately directed me to the right section of the store and the se... read more

Noah T.'s profile image
Noah T. 
rating
7 years ago

I walked in not knowing what I was getting or how I was going to get it. Immediately I was helped and given many different options, with patience and understanding. I ended up buying a ring and I am very pleased with how it turned out. I'm sure that I will be back here again to make a purchase (or purchases) in the future. Thank you Ashcroft & Oak! 

Business response:

Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! Our goal is to make you a part of our family and make you feel welcome every single time. See you again soon! - Your favorite family-owned & operated jewelry store! 

Eric B.'s profile image
Eric B. 
rating
8 years ago

The people at Ashcroft & Oak were amazing! They were such a great help with getting exactly what we wanted without being pushy at all. The store manager Terrance made sure everything went as smooth as possible and was a huge help. We definitely recommend going to Ashcroft & Oak when looking for jewelry! 

Business response:

Hi! Wow, thanks for the compliment! It’s guests and reviews like this that help us continue to be America’s oldest & largest family-owned & operated jewelry company. We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about! Our goal is to make you a part of our family and make you feel welcome every single time. See you soon! 

Kujo S.'s profile image
Kujo S. 
rating
8 years ago

Debbie was such a pleasure to work with. She was willing to go above and beyond to make sure that I received my ring by a certain deadline. Debbie took the time to make exceptional accommodations for my particular purchase! Superior customer service is hard to find these days, and I am going to be a customer for life! Highly recommended! 

Lyds I.'s profile image
Lyds I. 
rating
9 years ago

I do not normally go shopping for jewelry, but yesterday was my very first time. Ashcroft & Oak, just stuck out to me. I went in and was greeted with the most welcoming smiles from Clarissa and Brittany. Clarissa was super excited to help find the perfect diamond earrings for my boyfriend! Super helpful and very funny. Brittany had me smiling the whole time I was there also. The jewelry place is so family friendly and has a lot of selections! Definitely recommend going there! I can not wait to come back to spoil my boyfrien... read more

Gregory R.'s profile image
Gregory R. 
rating
11 years ago

We bought an expensive watch from Ashcroft and had some issues with it. The store manager (Brittany) was SUPERB in helping us work through this problem and we were very satisfied. We would definitely return to future items. Nice people. 

Derrick D.'s profile image
Derrick D. 
rating
11 years ago

The other day I visited this location and one of your sales associate jessika asked me what I was looking for I told I was not interested in buying anything on that particular day but as I walked over to the mens bracelets before I could say anything she pointed out a perfect bracelet that matched my cross I was surprised by how persuasive she was and the level of customer service skill was outstanding and phenomenal and I was so impressed i had to write a review on her and your store and needless to say I was very impressed... read more

Frequently asked questions about Ashcroft & Oak Jewelers

How is Ashcroft & Oak Jewelers rated?

Ashcroft & Oak Jewelers has a 4.5 star rating with 245 reviews. 

When is Ashcroft & Oak Jewelers open?

Ashcroft & Oak Jewelers is closed now. It will open at 10:00 a.m.