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Ashcroft & Oak Jewelers
- Jewelry
- Beavercreek, OH
About this business
Location details
2727 Fairfield Commons, W227, Beavercreek, OH, 45431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedGreat service! Manager, John was amazing to work with and overall was very professional and polite.
Business response:
Hi, Robert. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
RecommendedA very good place to buy Jewelry. Very good quality. Very good pricing. Very good deals. Most of all very good people. The Jewelry is like nothing u will find anywhere else.
RecommendedDebbie at the Beavercreek location is amazing! She helped me find the perfect addition to my ring, and it matches perfectly. I’m so happy with my purchase, I would recommend Ashcroft to everyone.
I was ignored for 30 minutes in an empty store. The two girls working completely ignored me standing in the middle of the store. FOR 30 MINUTES! I walked across the mall to Kay's Jewelers and spent $1,000 on my purchase. Your loss. Date June 20th. Time 11:00 am. You have security cameras. Check it out for yourselves.
Business response:
Thank you for reaching out to us here and bringing this situation to our attention. Above all else, providing excellent guest service is our main goal and we apologize if this was not your experience. If you'd like to discuss this with our guest services team here at our home office, please fill out our contact us form here: https://rogersandhollands.com/contact-us. Look forward to speaking with you soon.
BUYER BEWARE: Last December I had my engagement ring cleaned at ASHCROFT and OAK. They noticed that the setting was bent and asked if we wanted them to replace it. We said yes, cost $212. We picked it up on January 12. February 22 (that's 41 days) Scott noticed my diamond was gone. Today we were told that their corporate office had determined that it was "wear and tear" so they would not be covering the lost diamond. They would however, sell me another one at the reduced price of $1,100. If you're looking for jewelry I would... read more
Business response:
Thank you for reaching out to us here and bringing this situation to our attention. Above all else, providing excellent guest service is our main goal and we apologize if this was not your experience. If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look forward to speaking with you soon.
was denied a warranty after being told we would get one. had my ring for 4 days and a diamond fell out and they refused to do anything for us about it. went else where to get a ring and found out the ring they gave me that they told me was a size 7, was a 7.5. poor customer service.
Business response:
Jessie, Thank you for reaching out to us here and bringing this situation to our attention. Above all else, providing excellent guest service is our main goal. Given the opportunity, we would like to learn more details about your case and to be able to make things right (once and for all). If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look forw... read more
screwed a friend over. nothing but lies
Business response:
Hi Logan, If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look forward to speaking with you soon.
Frequently asked questions about Ashcroft & Oak Jewelers
How is Ashcroft & Oak Jewelers rated?
Ashcroft & Oak Jewelers has a 4.5 star rating with 166 reviews.
When is Ashcroft & Oak Jewelers open?
Ashcroft & Oak Jewelers is closed now. It will open tomorrow at 11:00 a.m.