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Ashcroft & Oak Jewelers

4.8

About this business

Location details

2801 Wilma-Rudolph Blvd., 545, Clarksville, TN, 37040, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8871 reviews
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Kelly S.'s profile image
Kelly S. 
rating
2 years ago

After losing the diamond in my engagement ring I started shopping for a replacement. I had never been to A&O but after this experience I have a new Jeweler! Brad was amazing! After a few minutes of chatting he found the most perfect ring that fit my taste. After explaining the diamond protection plan I was sold. Thank you Brad for turning my sad loss into a sparkly win! 

Crystal E.'s profile image
Crystal E. 
rating
2 years ago

Let me start off by saying Brad Ferguson someone whom use to greet me everyday while i worked retail in the mall. He didn't try to sale me anything just genuinely sweet. I always told him when i got my first big purchase his store would be my only spot. Almost 4yrs later he was off but, then we was greeted by an diamond angel lol Krista Blanchard. She listened, made my fiancé feel comfortable and not rushed. He was able to get the same feelings i felt especially since hes easily flustered due to work. We walked away with my ... read more

Business response:

Hi, Crystal. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience! 

Mimi P.'s profile image
Mimi P. 
rating
2 years ago

The best customer service.. and the most beautiful diamond rings.. I like big diamond rings and they have custom pieces I never seen in any other jewelry store 

Business response:

Hi, Mimi! Thank you for taking the time to submit a review, it is absolutely wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! 

Luci R.'s profile image
Luci R. 
rating
3 years ago

Friendly and helpful service. I didn't feel harassed or pressured while looking with my husband. Found exactly what I was looking for and at my budget. 

Business response:

Hi, Luci R. Thank you for taking the time to submit a review, it’s truly wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! 

Samantha J.'s profile image
Samantha J. 
rating
4 years ago

My fiance and I knew we were going to look here in the first place because this is where he bought a necklace and earring set a few years back. Initially we just were there to look. However, we ended up sitting down with Brad (the manager). He filled us in on all the information about the ring we wanted, he even took the time to search for the information about the diamond we were getting. As a woman who does not like making decisions and usually does not change my mind when I want a certain thing, Brad informed me and showe... read more

Business response:

Hi Samantha! Thanks for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future! 

Amber Z.'s profile image
Amber Z. 
rating
5 years ago

My future husband and I came in looking for a wedding band. My fiance was very specific, though what he wanted was well out of our budget. Brad, who has been in the business for 27 years, sat down with us and gave us multiple options and didn't quit until we found the perfect ring! He was very attentive and made sure we knew exactly what we were getting. We enjoyed the service so much, that we decided to send off my engagement ring and band to be soddered together for our wedding in the next week, which also would be finishe... read more

Marlee U.'s profile image
Marlee U. 
rating
8 years ago

I've got two words for you when you get married ( and no..it's not "I Do"). It's Brad Ferguson at Ashcroft&Oak. Me and my fiancé wandered in a few jewelry stores but I wasn't really getting a good vibe from anyone and a lot of the sales people were pushy and didn't really show me what I wanted. The moment we walked into Ashcroft &a Oak we were treated like long lost friends. And Store manager Brad Fergunson wandered over and once I explained what I wanted "nothing huge, simple ring with a twisted band" he immediately showed ... read more

Elizabeth K.'s profile image
Elizabeth K. 
rating
8 years ago

We went to go and see what kind of style matched my finger shape and we meet Ali, the assistant manager. Ali gave us so much information and was so kind in her endeavors. Highly recommend, great customer service 

Sarah S.'s profile image
Sarah S. 
rating
9 years ago

The staff at this jewelry store have been extremely nice and helpful with anything we needed. Will def go back. Ana was great in supporting us after our purchase with insurance information we needed to get for the ring. We have been extremely satisfied with this store!!! Thank you so much!!!! 

Frequently asked questions about Ashcroft & Oak Jewelers

How is Ashcroft & Oak Jewelers rated?

Ashcroft & Oak Jewelers has a 4.8 star rating with 871 reviews. 

When is Ashcroft & Oak Jewelers open?

Ashcroft & Oak Jewelers is closed now. It will open at 10:00 a.m.