Ashcroft & Oak Jewelers's cover image

This profile has been claimed by the business owner or representative.

Ashcroft & Oak Jewelers

4.8

About this business

Location details

2801 Wilma-Rudolph Blvd., 545, Clarksville, TN, 37040, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.81,016 reviews
Select a rating
Nicole G.'s profile image
Nicole G. 
rating
9 years ago

Our favorite jewelry store, they treat us like old friends whenever we get in there. We've gotten our engagement ring, wedding rings and various sets of earrings, bracelets and watches. They have a huge assortment and are willing to go out of the way to get you what you want/need. They also have a great upgrade program with engagement rings. Definitely recommend this jewelry store to anyone looking for a great lifelong piece. 

Sandra L.'s profile image
Sandra L. 
rating
9 years ago

Very nice selection of jewelry and Vernesha was absolutely the sweetest, nicest consultant and very knowledgeable of exactly what I was wanting!!! 

Chelsea O.'s profile image
Chelsea O. 
rating
9 years ago

I went in just to look around and Angela Champagne took the time to show me what seemed like hundreds of rings. she was very patient and upfront with me. I ended up buying an entire new wedding set. I couldn't be happier, this is an amazing store with excellent employees, thank you Angela! 

Amanda S.'s profile image
Amanda S. 
rating
9 years ago

I needed to have my grandmother's rings resized to fit me. They mean the world to me since she has passed on and they were amazing with them! They could tell I was genuinely freaked out at the thought of having to leave them there for an entire week. They moved some stuff around and I was able to get them the next day. I am so thankful to Ashcroft & Oak my rings came back beautifully polished and the perfect size. I would recommend them to everyone! 

Amethsty M.'s profile image
Amethsty M. 
rating
9 years ago

My fiance bought my engagement there from Britnee. W and she is absolutely amazing. I have been back several times for minor repairs and cleaning she's always on top of things making our experience great! We wont go anywhere else. Thank you Britnee and your team. 

Angela C.'s profile image
Angela C. 
rating
11 years ago

This store is amazing, bought a Movado watch and diamond earring for my husband. Jeffery gave me a great deal came back on are anniversary my husband bought me a blue diamond ring couldn't have got a better deal a anywhere else. A big THANK YOU to the Ashcroft family I promise I will tell everyone!! 

Tammy M.'s profile image
Tammy M. 
rating
12 years ago

Bought my 10th anniversary ring there about 2 years ago. Because it was sterling silver, I kept having to send it back for repair due to the stones falling out. I was very frustrated. The Asst. Manager Brittnee was like you can exchange it since I had the protection plan. I was like really? I thought I was either going to have a ring I couldn't wear or keep sending it back! Needless to say, I am very pleased with the customer service. 

Kimberly M.'s profile image
Kimberly M. 
rating
12 years ago

Their customer service is great, Ronnie the manager, is so helpful and they aren't pushy at all!! They just want you to leave happy and will work with you to get what you want. 

Torri B.'s profile image
Torri B. 
rating
7 years ago

Is there a hell to the no I would recommend option? Y'all, I'm over it. When I got my rings we bought the BEST protection plan so we would NEVER have to pay for anything. Well a year later they apparently switched to a new warranty thing and we had to send my ring off for 6-8 weeks EVERY TIME it needed something done, unless I pay out of pocket FULL price. Well corporate says they should have fixed it in house with NO extra charge. Anyway, I dropped my ring off on Wednesday to be soldered together. I paid $79, which was... read more

Business response:

We appreciate you taking the time to share your experience with us and apologize we did not deliver the level of service our guests have come to expect and for any confusion regarding your warranty. We would be happy to have a supervisor reach out to you to clarify your coverage. If you'd like to discuss this further, please email info@rogent.com and we will follow-up with you shortly. 

Frequently asked questions about Ashcroft & Oak Jewelers

How is Ashcroft & Oak Jewelers rated?

Ashcroft & Oak Jewelers has a 4.8 star rating with 1,016 reviews. 

When is Ashcroft & Oak Jewelers open?

Ashcroft & Oak Jewelers is closed now. It will open at 10:00 a.m.