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Asher Point Independent Living of Tyler
- Retirement Homes
- Tyler, TX
About this business
Location details
506 Rice Rd, Tyler, TX, 75703, United States
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It's going really well! The kitchen staff is very caring, and about 90% of the meals are really, really good. They have pretty good variety, too. They use fresh ingredients. They were such a good price, we couldn't pass them up. There is a supervisor on call 24/7, They have an ambassador for the first 30 days to come and get you involved. They have some sort of credit system too, where you get credit for coming to activities. They have lots of different activities. It's a good fit and it's reasonably priced. The residents ar... read more
Cost is $2,500-$2,800 for a one bedroom, seems a bit high. The Apts. have only kitchenettes and no internet service. Meals are served after everyone arrives. Our wait was over 1/2 hour.
She likes it so far. Everything has been good. We haven't had any complaints and neither has she. The facility is nice, and she likes the food.
My brother-in-law was there. He had people that the ate with and men that he became friends with there. One thing that I didn't like with the Rosewood was that they led us to believe that he would be getting VA money long before he did. I waited the 90 days and then I started checking up and the organization that they had recommended had gone out of business so we had to start all over. It was 18 months before we got funds. I wish they would be more upfront and realistic about that because if they had we might have spent his... read more
pets welcome w/ no pet deposit. She is sending newsletter to Mom. She visited 11-9, liked it.
There was another community that stood out more to me and I felt that it met my loved ones needs.
Business response:
Thank you for sharing your feedback. We're glad you found a community that's the right fit for your family. Please reach out to us if you have any more questions in the future.
When our loved one first moved in all of a sudden the management changed, they lost all their chefs and still have not been able to keep a chef. We are not sure exactly what is going on, but since our loved one moved in it has just been a mess.
Business response:
Hello, thanks for taking the time to rate and review our community. While we have encountered some staffing issues in recent months, we do have an interim executive chef supporting our community at this time. We have received very positive feedback from our residents since this switch. If you would like to discuss your concerns further, please do not hesitate to contact the community General Manager directly. Thank you
The food is on a scale of 1-10 only about a 5! ! My parents do not eat all their meals everyday and they now want to charge when we visit them if we eat a meal. This is not right, then give us a credit back when they don't eat all their meals ! Yet the staff eats for free everyday! The cleaning which is included in the rent is terrible! Many of the residents know and have said something to management but nothing has been done about it! The dining wait staff is not always helpful or friendly.
Business response:
Hello, my name is Katie, I work for Holiday, and I'd like to thank you for providing this feedback. We are so sorry to hear these sentiments but would like to thank you for reaching out to share them with us. We agree food is very important and will be sharing these comments with the appropriate parties. Of course, if you have additional feedback, we would love to hear from you and hope you'll reach out soon. We are listening, and look forward to hearing from you. Thank you so much. --Katie
The food is on a scale of 1-10 only about a 5! ! My parents do not eat all their meals everyday and they now want to charge when we visit them if we eat a meal. This is not right, then give us a credit back when they don't eat all their meals ! Yet the staff eats for free everyday! The cleaning which is included in the rent is terrible! Many of the residents know and have said something to management but nothing has been done about it! The dining wait staff is not always helpful or friendly.
Frequently asked questions about Asher Point Independent Living of Tyler
How is Asher Point Independent Living of Tyler rated?
Asher Point Independent Living of Tyler has a 4.3 star rating with 207 reviews.
When is Asher Point Independent Living of Tyler open?
Asher Point Independent Living of Tyler is open now. It is open 24/7.