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Asher Point Independent Living of Waco
- Retirement Homes
- Waco, TX
About this business
Location details
3209 Village Green Dr, Waco, TX, 76710, United States
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Hurry up and move in! This place is great. I think everything is great. Other than a slight problem with the food, this place is outstanding.
Staff problems and food problems. Management is working on resolutions little late but better.
I like it fairly well but didn't like taking so long for food to be served and delay in cleaning our apartment.
Unfortunately, since the advent of the Covid-19, this places seems to operate at operation chasos 24/7 - to not make any mistakes [according to corp.] - so as not to lose their management jobs here at Lakeshore Estates. Now we are all working very diligently to get back to some reasonable level of normal. However, corporate keeps stepping in the way.
Business response:
We are disappointed in your experience at Lakeshore Estates. We aim to provide fulfilling experiences and appropriate environments for all residents. If you have any specific examples you would like to share, please reach out to the local team directly.
Good, friendly staff!
With Covid things have been too smooth. It is a convenient place to live. The dining has some things to overcome and housekeeping is off and on. The staff are friendly and helpful.
There are a lot of problems. Rooms are not being cleaned, the food has been terrible. Things have seemed to be improving in the last 2-3 weeks
Business response:
Hello, we apologize that this was your experience at Lakeshore Estates. We aim to provide fulfilling experiences and appropriate environments for all residents. If you have any specific examples you would like to share, please reach out to the local team directly.
I wish I had known that there is a bigger variety of rooms than I was given a chance to look at before my family member moved in. So ask questions about every room plan they offer. We were told his was right by the elevator, but it's halfway down the hall, which I was concerned about due to mobility issues. When we first went, they had so many scooters and chairs in the hall so I was concerned about him getting around. That has gotten better since he moved in. The staff are okay overall. Most everybody I've dealt with has be... read more
We chose Lakeshore Estates because they were allowing family in right from the beginning after he quarantined for 14 days. He is able to come and go as he pleases which is nice. They have a lot of amenities and are taking meals to the rooms. Overall I was very pleased with the admission process and everything else, it all went very smoothly. I would absolutely recommend.
Frequently asked questions about Asher Point Independent Living of Waco
How is Asher Point Independent Living of Waco rated?
Asher Point Independent Living of Waco has a 4.2 star rating with 221 reviews.
When is Asher Point Independent Living of Waco open?
Asher Point Independent Living of Waco is open now. It is open 24/7.