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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,493 reviews
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Sandra B.'s profile image
Sandra B. 
15 hours ago

Joanne was very helpful and explained the process to me. 

Business response:

Hello Sandra, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Karen U.'s profile image
Karen U. 
a day ago

Megan was a great sales person. She was very informative, easy to talk with and did not pressure us. 

Business response:

Hi Karen, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kyle N.'s profile image
Kyle N. 
a day ago

Mark was super friendly and helpful and let us walk around the store without bugging us while we looked around. 

Business response:

Hi Kyle, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Darleen C.'s profile image
Darleen C. 
3 days ago

Had a good experience with both Victoria and Shirley. Both extremely friendly, professional, and know what they are doing. Victoria was patient with me as I was deciding what furniture would work for me and Shirley went out of her way to handle the financial side of the purchase. Extremely pleasant women and even got a few laughs in!! I would recommend Ashley because of their customer service and attention to detail that stands out compared to other stores. You need more people like these two women. All of my needs were met.... read more

Business response:

Hello Darleen , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Susan K.'s profile image
Susan K. 
4 days ago

I was looking for bar stools and was assisted by Richard Berdy. After answering my questions and I asked about an extendable DR table that Richard showed me the features and measurements. I bought the chairs and went home and measured for the table. I was able to contact Richard by phone and he was around add the table to the order. Richard is truly an asset to your sales team. He is awesome! 

Business response:

Hello Susan, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kristin L P.'s profile image
Kristin L P. 
4 days ago

Easily found what I was looking for. Great service. Helpful salesman 

Business response:

Hi Kristin, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Linda K.'s profile image
Linda K. 
a week ago

Winston was very helpful and explained everything for me. Good experience I will shop there again 

Business response:

Hi Linda, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Ratikant S.'s profile image
Ratikant S. 
a week ago

Tim is an excellent sales professional at Ashley Furniture. He made us feel very comfortable by providing us with the right product information and price/discounts. 

Business response:

Hello Ratikant , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Gary W.'s profile image
Gary W. 
a week ago

We went to look for a new sofa because our current one is unusable due to smoke damage. We worked with Mark, who was awesome! He was professional, knowledgeable and friendly. He made our purchase fast and easy. Great guy and great service! Thank you Mark! 

Business response:

Hello Gary, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,493 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.