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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,607 reviews
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Keith F.'s profile image
Keith F. 
a day ago

Great sales person 

Business response:

Hi Keith, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Janet H.'s profile image
Janet H. 
3 days ago

Tim Secreto was a wonderful salesman, patient, professional, helpful and understanding. Wall hangings arrived quickly. Tables were delayed a week but wasn’t a big deal as they kept me informed. Overall shopping with Ashley was a positive experience. 

Business response:

Hi Janet, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Elizabeth K.'s profile image
Elizabeth K. 
4 days ago

Very professional and friendly 

Business response:

Hello Elizabeth , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Gary M.'s profile image
Gary M. 
a week ago

Our salesperson, Megan, was phenomenal. She knew the product explained everything to our satisfaction. She did an excellent job. 

Business response:

Hello Gary, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Lydia S.'s profile image
Lydia S. 
a week ago

Great experience with Tim. Allowed us to shop and was there for any questions. Appreciated him. 

Business response:

Hi Lydia, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Robin S.'s profile image
Robin S. 
a week ago

Megan was so helpful. Friendly, knowledgeable and a pleasure to work with 

Business response:

Hi Robin, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Judi R.'s profile image
Judi R. 
a week ago

I absolutely hate furniture shopping! Most of the time it’s like dealing with a used car salesman. However, Nathaniel Ferrick at the McKnight Rd location made our experience easy, fun & relaxing! We will definitely shop more often at this store strictly because of Nate. This was a smaller purchase and he made us fell like we had spent a fortune. He was just as attentive as if we had. Because of that we will go out of our way to buy the rest of what we need from him even if we have to pay a little more. One in a million! 

Business response:

Hello Judi , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Daytona G.'s profile image
Daytona G. 
2 weeks ago

Good customer service with follow up 

Business response:

Hello Daytona, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Diane W.'s profile image
Diane W. 
2 weeks ago

Perfect I enjoyed the time we had with the salesman and would him to everyone. 

Business response:

Hi Diane, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,607 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open tomorrow at 10:00 a.m.