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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,607 reviews
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Linda A.'s profile image
Linda A. 
2 months ago

Have always had nothing but great experiences at Ashley Furniture. Over the years we have been pleased with everything we purchased. Ask for Arlene!! She’s great!!! 

Business response:

Hello Linda, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Scott P.'s profile image
Scott P. 
2 months ago

I enjoyed my experience at Ashley Store where I received excellent customer service without the pressure of making a sale. Eric was very friendly, and accommodating of all my questions, and made the experience very easy. Thank you. 

Business response:

Hi Scott, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Daria N.'s profile image
Daria N. 
2 months ago

Kristin was extremely pleasant, knowledgeable and helpful in presenting several options but at no point was she pushy or aggressive. As a senior citizen, this made me comfortable and confident in the selection I made. She was thorough and patient in explaining the warranty policies. 

Business response:

Hi Daria, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Markia B.'s profile image
Markia B. 
3 months ago

Richard was very kind, patient, and knowledgeable. 

Business response:

Hello Markia , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Rohullah K.'s profile image
Rohullah K. 
3 months ago

You guys are excellent 

Business response:

Hello Rohullah, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Sandra B.'s profile image
Sandra B. 
3 months ago

Joanne was very helpful and explained the process to me. 

Business response:

Hello Sandra, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Karen U.'s profile image
Karen U. 
3 months ago

Megan was a great sales person. She was very informative, easy to talk with and did not pressure us. 

Business response:

Hi Karen, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kyle N.'s profile image
Kyle N. 
3 months ago

Mark was super friendly and helpful and let us walk around the store without bugging us while we looked around. 

Business response:

Hi Kyle, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Darleen C.'s profile image
Darleen C. 
3 months ago

Had a good experience with both Victoria and Shirley. Both extremely friendly, professional, and know what they are doing. Victoria was patient with me as I was deciding what furniture would work for me and Shirley went out of her way to handle the financial side of the purchase. Extremely pleasant women and even got a few laughs in!! I would recommend Ashley because of their customer service and attention to detail that stands out compared to other stores. You need more people like these two women. All of my needs were met.... read more

Business response:

Hello Darleen , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,607 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m.