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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,296 reviews
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Keith Y.'s profile image
Keith Y. 
4 months ago

Sometimes furniture shopping can be dreadful. From the amount of items in the showroom to the feeling of being followed, it can make one want to keep their old furniture forever. I am happy to say that our visit to Ashley HomeStore was nothing like that and it was because of Megan Horn. Megan was very respectful and knowledgeable about the pieces and understood what we had in mind. I have never had an enjoyable experience furniture shopping ever until this visit to Ashley HomeStore. Megan should be commended for her hard wo... read more

Business response:

Hi Keith, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Bernice R.'s profile image
Bernice R. 
4 months ago

Perfect hit wrong star by mistake should be 5 

Business response:

Hello Bernice , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Robert S.'s profile image
Robert S. 
5 months ago

Megan is great! No pressure to buy and she explains all options. I purchased my new couch today and can’t wait for delivery. Ashley Furniture is the only way to go!! 

Business response:

Hello Robert, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Joe B.'s profile image
Joe B. 
5 months ago

Richard Berdy is an excellent sales person who goes above and beyond to accommodate customers. 

Business response:

Hi Joe, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Peggy V.'s profile image
Peggy V. 
5 months ago

Rachel, our sales person did a great job. She listened to us and quickly lead us to the sofa we were looking for. She made it very easy for us. 

Business response:

Hi Peggy, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Melanie S.'s profile image
Melanie S. 
5 months ago

Great experience as usual. Knowledgeable sales agent, wonderful selection of products, seamless buying process and great delivery people! My entire house is now furnished with Ashley products! 

Business response:

Hello Melanie , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Marrell C.'s profile image
Marrell C. 
5 months ago

I had a little problem with my. Card the team worked together and got it straighten it out. 

Business response:

Hello Marrell, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Libo S.'s profile image
Libo S. 
5 months ago

Both Mary, sale’s associate and supervisor Rachel were very helpful. They took time to answer our questions and we really appreciated. 

Business response:

Hi Libo, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Monica T.'s profile image
Monica T. 
5 months ago

Richard was super nice and low pressure. Exactly what I like in a salesperson. 

Business response:

Hi Monica, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,296 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.