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Ashley Store
- Furniture Stores
- Pittsburgh, PA
About this business
Location details
100 South Hills Village Drive, Pittsburgh, PA, 15241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Very friendly and helpful staff.
Business response:
Hi Chuck, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Diane was very helpful in picking out a living room set including couch , love seat , coffee and end tables. I highly recommend Diane at South Hills Ashley’s furniture store.
Business response:
Hi Patrick, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Mark our salesman was great
Business response:
Hello Michelle , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Craig was great sales person. Everything was handled professionally.
Business response:
Hello Pamela, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Mark our salesman was great
Business response:
Hi Michelle, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Great Customer Service Experience
Business response:
We are delighted to hear about your great customer service experience! Our team strives to provide excellent service to all our customers, and we're pleased that we were able to meet your expectations. Thank you for choosing Ashley Homestore and for taking the time to share your positive feedback. We look forward to serving you again in the future. Sincerely, Ashley HomeStore team
Jeff provided excellent customer service.
Business response:
Hi Rhea, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Table and chairs were very cheap bad quality. When the table and chairs came they were full of knicks and chips. I am very disappointed. Ashley sold me a protective fabric spray that doesn’t work. I will think twice about buying from Ashley again.
Business response:
We understand your disappointment with the table and chairs quality and protective spray. We take pride in our products and customer satisfaction, so it's concerning to hear about your experience. Please email us at customerinquiry@yourashley.com. Sincerely, Ashley HomeStore team
Tough experience. The in store experience was just fine, but after 8 weeks of waiting for the furniture, the order - couch was wrong color, missing “poof” (never in order). Got rid of old furniture, so spent 4 days with no living room furniture. Mistakes happen, but rough experience for us
Business response:
Hello David, we are sorry to hear that our service was subpar. We appreciate your comments and the opportunity to improve. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.8 star rating with 444 reviews.
When is Ashley Store open?
Ashley Store is closed now. It will open at 10:00 a.m.