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Ashley Store

4.8

About this business

Location details

100 South Hills Village Drive, Pittsburgh, PA, 15241, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8444 reviews
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Jeanne P.'s profile image
Jeanne P. 
a year ago

Nathaniel spent the better part of today helping me choose my furniture. He has so much knowledge in styles, color patterns, lighting, shading, textures, etc. He was very patient with my indecisiveness. He compiled my order and made sure I received all discounts possible. I even called him to change part of the order later, and he was very gracious and understanding. Nathaniel T at South Hills Ashley--- 5 stars! 

Business response:

Hello Jeanne , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Margie K.'s profile image
Margie K. 
a year ago

Nathan and Eric were incredibly helpful and made it easy to get this sale completed. Great store, no pressure. My kind of place! 

Business response:

Hello Margie, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Lynn E.'s profile image
Lynn E. 
a year ago

I have purchased from Ashley in the past at another location and I was pleased with that past purchase. Ashley recently opened another store closer to where I live so I stopped in that new store to look at bedroom sets. I found a beautiful set along with a chair, mattress, mattress cover, lamps, and some pictures. I hope to have everything delivered within a few weeks even though a few of the pieces were not in stock. Erica, my sales associate, and Tina, the sales manager, were so very helpful and pleasant to work with! ... read more

Business response:

Hi Lynn, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Thomas M.'s profile image
Thomas M. 
a year ago

Great! Laruren G our salesperson was very knowledgeable and was able to answer all of our questions 

Business response:

Hi Thomas, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Meghan P.'s profile image
Meghan P. 
a year ago

Our experience at Ashley was better than we could've expected. Jeff was such a great person to work with! He allowed us to browse the store and take our time thinking our purchase through! So happy with our experience! 

Business response:

Hello Meghan , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Amy W.'s profile image
Amy W. 
a year ago

Very pleased with my sales associate, she made it so easy to purchase my furniture. Thank you! 

Business response:

Hello Amy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Karl M.'s profile image
Karl M. 
a year ago

SWEETIE, A STORE DOESNT DO ME A THING! YOU HAVE A GUY WORKING FOR YOU NAME C.J SWEET, KIND, HELPFUL, NON-PUSHY! DID ALL HE COULD TO MAKE US FEEL COMFORTABLE! IM TELLING EVERYBODY ABOUT HIM. TY 

Business response:

Hi Karl, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

June G.'s profile image
June G. 
a year ago

Sales Rep who worked with me was able to get right to the items I was looking for, plus alternatives. Efficient and knowledgeable about merchandise. 

Business response:

Hi June, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Susan S.'s profile image
Susan S. 
a year ago

Friendly salesman and quality furniture 

Business response:

Hello Susan , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.8 star rating with 444 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m.