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Ashley Store

4.8

About this business

Location details

100 South Hills Village Drive, Pittsburgh, PA, 15241, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8353 reviews
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Pamela L.'s profile image
Pamela L. 
a year ago

Craig was great sales person. Everything was handled professionally. 

Business response:

Hello Pamela, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Michelle E.'s profile image
Michelle E. 
a year ago

Mark our salesman was great 

Business response:

Hi Michelle, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Rhea E.'s profile image
Rhea E. 
8 months ago

Great Customer Service Experience 

Business response:

We are delighted to hear about your great customer service experience! Our team strives to provide excellent service to all our customers, and we're pleased that we were able to meet your expectations. Thank you for choosing Ashley Homestore and for taking the time to share your positive feedback. We look forward to serving you again in the future. Sincerely, Ashley HomeStore team 

Rhea E.'s profile image
Rhea E. 
8 months ago

Jeff provided excellent customer service. 

Business response:

Hi Rhea, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

George H.'s profile image
George H. 
9 months ago

Table and chairs were very cheap bad quality. When the table and chairs came they were full of knicks and chips. I am very disappointed. Ashley sold me a protective fabric spray that doesn’t work. I will think twice about buying from Ashley again. 

Business response:

We understand your disappointment with the table and chairs quality and protective spray. We take pride in our products and customer satisfaction, so it's concerning to hear about your experience. Please email us at customerinquiry@yourashley.com. Sincerely, Ashley HomeStore team 

David C.'s profile image
David C. 
a year ago

Tough experience. The in store experience was just fine, but after 8 weeks of waiting for the furniture, the order - couch was wrong color, missing “poof” (never in order). Got rid of old furniture, so spent 4 days with no living room furniture. Mistakes happen, but rough experience for us 

Business response:

Hello David, we are sorry to hear that our service was subpar. We appreciate your comments and the opportunity to improve. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.8 star rating with 353 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m.