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Aspen Dental - Colorado Springs, CO

4.4
  • Colorado Springs, CO

About this business

Location details

3347 New Center Point, Colorado Springs, CO, 80922, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 6:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 5:00 p.m.
Thu07:30 a.m. to 6:00 p.m.
Fri07:30 a.m. to 1:30 p.m.
SatClosed
SunClosed
4.4534 reviews
Melany H.'s profile image
Melany H. 
rating
10 months ago

As a mother who neglected her dental care for far longer than I'd like to admit, I recently found myself in the middle of a dental emergency--and honestly, I was absolutely embarrassed. Reaching out for help felt overwhelming. I found Aspen Dental through my insurance provider, and from the very first phone call, I was met with warmth, compassion, and reassurance. The woman who helped schedule my appointment not only fit me in that very day but gently reminded me that I'm not alone. She shared that many parents, especially ... read more

Meredith W.'s profile image
Meredith W. 
rating
a year ago

Dr. Willard(Thank You for your Service not only in our Armed Forces but as a Dentist)and her entire staff, Alexis Front Desk, Lisa & Nicole Office Managers, Nicolas, Dillian Dental Assistant, each and every one of them touched us in their own unique & kind way. The QUALITY of CARE that this office exumes is truly one of a kind. The lengths that Lisa & Nicole did to help us financially and within our budget to get my Husband's dentures, causes overwhelming emotions of joy and satisfaction. With the swelling from the procedure... read more

Business response:

We're so happy the team has taken great care of your husband, Meredith. Thank you for sharing your praise and appreciation! 

Ashley C.'s profile image
Ashley C. 
rating
2 years ago

So far I love this place! Always feel comfortable here and welcome! They had a cute dog in there always and thought that was super cool! They are very informative and professional! 

Business response:

I'm glad to hear you feel well taken care of by the team in Colorado Springs, Ashley! Thank you for sharing. - Mitch, ADMI 

Larry F.'s profile image
Larry F. 
rating
3 years ago

Yelp has always been known for people to give bad ratings and of course I want to break this here as I had such an amazing experience. I just want to say that this dental practice is exceptional! The staff is friendly. The dentist is a female and is extremely caring and compassionate. I am unbelievably satisfied with the entire office service and treatment and I highly recommend. Dont listen to yelpers who dont have anything to say but complain. Come visit and see for yourself! This dental practice has changed my perception ... read more

Business response:

I'm glad you enjoyed your visit, Larry. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI 

Gary B.'s profile image
Gary B. 
rating
3 years ago

This dental office has very good service. New patients can come in as walk ins for free first exam. Dr. Ace is thorough and gentle. The staff is friendly and professional. I was very satisfied with the dental work and service. 

Business response:

I'm glad to hear you had a pleasant time with the team, Gary! Thank you for taking the time to share. - Mitch, ADMI 

Kat W.'s profile image
Kat W. 
rating
3 weeks ago

We had a great experience AT THE BEGINNING. Everybody was extremely kind and knowledgeable, and the office was impressively high-tech. A YEAR has passed and the first impression has MORE THAN worn off. Multiple surprise billing which required many follow up phone calls. The first surprise bill of $800 they worked with me and they did a discounted to a degree. But this was after I was assured that my insurance would be no problem. Well, it became a real problem! Numerous canceled appointments on THEIR end. Which meant t... read more

Business response:

We're very disappointed to hear this, Kat. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team 

Don H.'s profile image
Don H. 
rating
7 months ago

Contacte AD for repair of a broken partial. I was told that would be n problem and I scheduled an appointment for the repair. The following day, I was contacted and told that they would only repair a partial made by them BUT they would repair my partial IF I have one made by them. 

Business response:

We regret to learn that your experience did not meet expectations, Don. Please note that each Aspen Dental practice is independently owned and operated, and as such, office policies may vary. For further assistance or to discuss your concerns in more detail, we recommend contacting the Colorado Springs office directly at (719) 208-3791. -The Aspen Dental Customer Service Team 

Zoë E.'s profile image
Zoë E. 
rating
10 months ago

Run, don't walk, away from Aspen Dental clinics. I feel like I've dodged a bullet after cancelling my Aspen appointment. I had a tooth break and looked into emergency dentists near me first thing. This was scary as I haven't seen a dentist in 8 years. (I think telling them this was a mistake.) I got my free exam and x-rays done by a very inexperienced tech who didn't get much help. The hygienist and dentist told me I am at a "high risk for periodontal disease" and said I need urgent treatment with therapy and a deep clea... read more

Business response:

This is not the experience we want for our patients. Our team was unable to identify an account matching the name Zoë E. For further assistance, please reach out to our Customer Service team at 844-296-0187, so we can work to find a resolution. 

Danielle F.'s profile image
Danielle F. 
rating
a year ago

Money hungry and time consuming. The care team mentioned to me that the first appointment would consist of x-rays/check-up and that they wouldn't be able to do a cleaning until a 2nd appointment. I was okay with this until my terrible experience at my first appointment. I realized then that more appointments = more money. In my appointment I did 3 sets of x-rays (3 different rooms, 3 different machines) with a dental assistant, met with a dental hygienist, and THEN met the dentist. At different points along the way they woul... read more

Business response:

We're sorry to hear about the trouble you're having, Danielle. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. 

Frequently asked questions about Aspen Dental - Colorado Springs, CO

How is Aspen Dental - Colorado Springs, CO rated?

Aspen Dental - Colorado Springs, CO has a 4.4 star rating with 534 reviews. 

When is Aspen Dental - Colorado Springs, CO open?

Aspen Dental - Colorado Springs, CO is open now. It will close at 1:30 p.m.