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Aspen Dental - Colorado Springs, CO

4.4

About this business

Location details

3347 New Center Point, Colorado Springs, CO, 80922, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 6:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
WedClosed
Thu07:30 a.m. to 5:00 p.m.
Fri07:30 a.m. to 1:30 p.m.
SatClosed
SunClosed
4.4582 reviews
Diego C.'s profile image
Diego C. 
rating
2 months ago

If you're looking for top of the line and state of the art imaging technology, this is definitely the place to go. I was very impressed by all of the new machinery that they used to get extensive images and x-rays. They were able to create 3D models that showed high-level details of my mouth within minutes. All the staff was courteous and professional. The facility was also very clean. Otherwise my visit felt transactional and impersonal which I personally do not expect from my dentist. The recommendations that I received fo... read more

Business response:

Diego, we regret your experience didn’t meet expectations, but we’re glad you were able to receive care. If there’s anything we can do to support you moving forward, please don’t hesitate to reach out. 

Melany H.'s profile image
Melany H. 
rating
a year ago

As a mother who neglected her dental care for far longer than I'd like to admit, I recently found myself in the middle of a dental emergency--and honestly, I was absolutely embarrassed. Reaching out for help felt overwhelming. I found Aspen Dental through my insurance provider, and from the very first phone call, I was met with warmth, compassion, and reassurance. The woman who helped schedule my appointment not only fit me in that very day but gently reminded me that I'm not alone. She shared that many parents, especially ... read more

Meredith W.'s profile image
Meredith W. 
rating
a year ago

Dr. Willard(Thank You for your Service not only in our Armed Forces but as a Dentist)and her entire staff, Alexis Front Desk, Lisa & Nicole Office Managers, Nicolas, Dillian Dental Assistant, each and every one of them touched us in their own unique & kind way. The QUALITY of CARE that this office exumes is truly one of a kind. The lengths that Lisa & Nicole did to help us financially and within our budget to get my Husband's dentures, causes overwhelming emotions of joy and satisfaction. With the swelling from the procedure... read more

Business response:

We're so happy the team has taken great care of your husband, Meredith. Thank you for sharing your praise and appreciation! 

Bernadine B.'s profile image
Bernadine B. 
rating
a year ago

Words cannot begin to express my gratitude to Colorado Springs Aspen Dental. During a challenging time, their team helped and guided me through every step with exceptional support. Each person on their team was amazing. They are kind and compassionate, knowledgeable and professional - and above all - they are experts at what they do. It is extremely rare in any business to find this level of professionalism combined with friendly and compassionate care, and especially in the health care industry, but this team does it all!! ... read more

Business response:

Thank you for recommending the team! Keep on smiling. - Mitch 

Ashley C.'s profile image
Ashley C. 
rating
3 years ago

So far I love this place! Always feel comfortable here and welcome! They had a cute dog in there always and thought that was super cool! They are very informative and professional! 

Business response:

I'm glad to hear you feel well taken care of by the team in Colorado Springs, Ashley! Thank you for sharing. - Mitch, ADMI 

Larry F.'s profile image
Larry F. 
rating
3 years ago

Yelp has always been known for people to give bad ratings and of course I want to break this here as I had such an amazing experience. I just want to say that this dental practice is exceptional! The staff is friendly. The dentist is a female and is extremely caring and compassionate. I am unbelievably satisfied with the entire office service and treatment and I highly recommend. Dont listen to yelpers who dont have anything to say but complain. Come visit and see for yourself! This dental practice has changed my perception ... read more

Business response:

I'm glad you enjoyed your visit, Larry. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI 

Gary B.'s profile image
Gary B. 
rating
4 years ago

This dental office has very good service. New patients can come in as walk ins for free first exam. Dr. Ace is thorough and gentle. The staff is friendly and professional. I was very satisfied with the dental work and service. 

Business response:

I'm glad to hear you had a pleasant time with the team, Gary! Thank you for taking the time to share. - Mitch, ADMI 

Amber L.'s profile image
Amber L. 
rating
a week ago

I was very excited to have a dentist that could accommodate our family's schedule with appointments on weekends and after 5, but the service was not what we expected. After my husband posted a bad Google review (they constantly changed his appointments), I received a text message stating that they canceled my children's future appointments and our account due to the review. I didn't post a review, but now I will. My first visit I went into an extreme panic attack where my body froze up and required me to have laughing gas. ... read more

Business response:

We truly appreciate you bringing this to our attention, Amber. Unfortunately, with no information to locate your account, our team would appreciate it if you could give us a call at (719) 928-4101 so we can look into your experience further. We want to support you and find a path forward. 

Kat W.'s profile image
Kat W. 
rating
3 months ago

We had a great experience AT THE BEGINNING. Everybody was extremely kind and knowledgeable, and the office was impressively high-tech. A YEAR has passed and the first impression has MORE THAN worn off. Multiple surprise billing which required many follow up phone calls. The first surprise bill of $800 they worked with me and they did a discounted to a degree. But this was after I was assured that my insurance would be no problem. Well, it became a real problem! Numerous canceled appointments on THEIR end. Which meant t... read more

Business response:

We're very disappointed to hear this, Kat. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Colorado Springs, CO

How is Aspen Dental - Colorado Springs, CO rated?

Aspen Dental - Colorado Springs, CO has a 4.4 star rating with 582 reviews. 

When is Aspen Dental - Colorado Springs, CO open?

Aspen Dental - Colorado Springs, CO is open now. It will close at 1:30 p.m.