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Aspen Dental - Colorado Springs, CO

4.4

About this business

Location details

3347 New Center Point, Colorado Springs, CO, 80922, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 6:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 5:00 p.m.
Thu07:30 a.m. to 5:00 p.m.
Fri07:30 a.m. to 1:30 p.m.
SatClosed
SunClosed
4.4613 reviews
Christy F.'s profile image
Christy F. 
rating
4 years ago

If I could give this dentist zero stars, that is what I would have rated her. My daughter went in to discuss options for veneers and/or caps for her front teeth. The agreement was that they would do porcelain veneers. When she arrived she was told they wanted to do chairside veneers which is actually a resin procedure that Dr. Ace freehand painted on the eight front teeth on top and six on the bottom. Within one day, the resin on one of the bottom teeth had chipped off. In the first two weeks three teeth have chipped off. Sh... read more

Business response:

I’m really sorry to hear that and can understand your frustrations, Christ. My team and I would appreciate the opportunity to speak with your daughter in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI 

Juli B.'s profile image
Juli B. 
rating
4 years ago

This place is an absolute disaster. My mom had an appointment to have her dentures fixed but she waited 45 mins to even be seen. They said they would be ready in 1.5 hours. They called 2 hours later to say they would be ready the next day. When we were finally able to pick them up we went to the office which was open other customers were there waiting but there was no staff and no one was answering the phone. Apparently the whole staff leaves the office for an hour for lunch. With no sign on the door, no information about t... read more

Business response:

I'm so sorry to hear this and I've passed your feedback along. I also encourage you to call the Customer Service team and let them know about your experience with the staff, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI 

Tawny S.'s profile image
Tawny S. 
rating
4 years ago

I just moved here, and was looking for a new dentist. I just got done with a twin pregnancy, so my mouth was in dire need of some help. I had two cavities and a root canal that needed to be done. First they told me I was going to get a root canal, then, when I came in to fill my two cavities, they said they were doing my crown (which they then told me they were doing instead of my root canal). The crown popped off in a couple of days, causing me extreme pain and sensitivity because the nerve was now exposed. I went and had i... read more

Business response:

I am so sorry Tawny; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI 

Frequently asked questions about Aspen Dental - Colorado Springs, CO

How is Aspen Dental - Colorado Springs, CO rated?

Aspen Dental - Colorado Springs, CO has a 4.4 star rating with 613 reviews. 

When is Aspen Dental - Colorado Springs, CO open?

Aspen Dental - Colorado Springs, CO is closed now. It will open at 7:30 a.m.