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3347 New Center Point, Colorado Springs, CO, 80922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 6:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 5:00 p.m. | |
| Fri | 07:30 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Contacte AD for repair of a broken partial. I was told that would be n problem and I scheduled an appointment for the repair. The following day, I was contacted and told that they would only repair a partial made by them BUT they would repair my partial IF I have one made by them.
Business response:
We regret to learn that your experience did not meet expectations, Don. Please note that each Aspen Dental practice is independently owned and operated, and as such, office policies may vary. For further assistance or to discuss your concerns in more detail, we recommend contacting the Colorado Springs office directly at (719) 208-3791. -The Aspen Dental Customer Service Team
Run, don't walk, away from Aspen Dental clinics. I feel like I've dodged a bullet after cancelling my Aspen appointment. I had a tooth break and looked into emergency dentists near me first thing. This was scary as I haven't seen a dentist in 8 years. (I think telling them this was a mistake.) I got my free exam and x-rays done by a very inexperienced tech who didn't get much help. The hygienist and dentist told me I am at a "high risk for periodontal disease" and said I need urgent treatment with therapy and a deep clea... read more
Business response:
This is not the experience we want for our patients. Our team was unable to identify an account matching the name Zoë E. For further assistance, please reach out to our Customer Service team at 844-296-0187, so we can work to find a resolution.
Money hungry and time consuming. The care team mentioned to me that the first appointment would consist of x-rays/check-up and that they wouldn't be able to do a cleaning until a 2nd appointment. I was okay with this until my terrible experience at my first appointment. I realized then that more appointments = more money. In my appointment I did 3 sets of x-rays (3 different rooms, 3 different machines) with a dental assistant, met with a dental hygienist, and THEN met the dentist. At different points along the way they woul... read more
Business response:
We're sorry to hear about the trouble you're having, Danielle. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187.
Supposed to be free exam and x-rays they build me and my insurance and got money from both of us
Business response:
I'm sorry for any trouble you're having, Kim. I will pass your message along to the team, so they can address concerns. -Dawn
I would like to say that everyone there was super nice to me. Unfortunately, they didn't listen to my needs at all. I went in for a small denture repair and before I knew it, they had me talked into a full set of dentures.... Oh, your Medicare will pay it all!! That's all well and good for them but for me it's been torture. My mouth has hurt more in the last month than it has in 10 years. I'm wearing my original dentures, without pain, and wishing I could just give this new set back.
Business response:
I'm sorry for any trouble you're having, Katrina. I will pass your message along to the team, so they can address concerns. - Sophia
My wife started here as a new patient 2 months ago. She likes her previous dentist, but he is out of network for our insurance. First appointment was canceled unbeknownst to her. She drove over there on a very frigid afternoon just to find out that the dentist was not able to get there from north Denver. She had not received a text or phone call even though they told her they texted and called. They apologized. My wife rescheduled for the following week. She received the full x-rays. The young girl doing the x-rays was rough... read more
Business response:
I'm sorry for any trouble you're having, Bradley. I will pass your message along to the team, so they can address concerns. -Dawn
The dentist here "Ace" is so bad at what she does. I had dark spots on my molars and was told I'd need 2 fillings and a mouth guard. When I went back for the fillings I inquired about where they were and she told me which molars and looked at them and magically the dark spots were gone. It was FOOD. She didn't even poke around before making that assessment. Just went off the pictures the assistant took. I did have the impressions done for the mouth guard and was told it could take 3 weeks. It's been over 3 weeks so I called ... read more
Business response:
I am very sorry to hear this, Hannah. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Colorado Springs. If you would like to speak with them in the future, please let us know. Thank you. – Garlen
It would be impossible to describe how horrible and unprofessional Aspen Dental is, more specifically Dr. Assadoghi. It disgracis all doctors on the planet to even call her a doctor. This is a brutal unprofessional clown who's license should be revoked. I'd sooner have a jackhammer operator work on me. Here is this scam, in brief. 6 mos into dentures. 2 implants put in by a real doctor 6 mos ago. Last week surgeon said "good to go for permanent, implant mounted dentures". I'm so happy I can't sleep. No more pureed... read more
Which dentist office have you ever been to that thinks its ok to have a dog roaming around inside? That was my first impression. Then after that, the dentist said I needed a deep cleaning and it would cost me $2000! I went to another dental office and it cost me $75 to do the cleaning. This place is a rip off and From reading previous reviews about this place I am not surprised. Do your research before you waste your time there, or if you don't believe me, go there to get an estimate and go somewhere else and you will s... read more
Business response:
I’m really sorry to hear that and can understand your frustrations, Rafael. We value your feedback, and we will pass your message along to the team, so they can address concerns. . – Michelle, ADMI
Aspen Dental - Colorado Springs, CO has a 4.4 star rating with 616 reviews.
Aspen Dental - Colorado Springs, CO is open now. It will close at 5:00 p.m.