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2937 Cobb Parkway SE STE 100, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Ennuson, Chelsea, Rachel, Anaya, and Shameena are all the best. I came in pain and was greeted with sympathy and care. I was treated with respect and explained everything in detail and told what would happen each step of the way. The manager Jennifer was very personable, and worked with me on questions I had. Dental pain is no joke, trying to work around cost, time etc can be frustrating and a major factor in care, sadly for many its not an option. Aspen does offer some resources to help those with this challenge. I see ... read more
I just started going to the Aspen Dental in Douglasville GA. EXCEPTIONAL CUSTOMER SERVICE!! I went in for issue with my gums and the ladies there have given me everything I didn't know I need in a new smile. Thankful
Aspen dental is an amazing place. Ms.jay gave me great Cleaning. She is the best in the business and I will be back soon
I visited for new patient exam. The dental assistant was new but very caring and competent. The hygienist was knowledgeable and efficient. The dentist was skilled, informative and overall amazing. She mapped out a reasonable plan to remedy my multiple dental issues. The entire time at Aspen, I felt as if I were in great hands by a team that knew dentistry and patient care from the front desk manager to the assistant , hygienist and dentist. I'm usually not a raving fan of dental offices, but this team has changed my outlook ... read more
There high they don't explain everything in detail. The dentist or whatever he was that did my extractions was horrible. The dentist didn't even make sure that he.completely removed all my teeth pieces then on top of that forced the temps on my gums seeing that they were not the right fit so that caused a issue with my gums . It's to much I can go on and on ... just don't use them
Business response:
We're very disappointed to hear this, Indian. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
The response from the local team was to call the 1-800 but that's not fixing this issue since the corporate office doesn't respond! They can't do basic math & I've provided them with a detailed speadsheet showing them where the error is located in their billing. NO! Just continue to ignore me & send my account to collections because it takes too much brain power to do the right thing! Do NOT go to ASPEN DENTAL!
Business response:
We're truly sorry to hear you're experiencing trouble, Vicky. Our dedicated billing support team is here to help and would be glad to assist you. Please don’t hesitate to reach out to them directly at 1-844-296-0187. - The Customer Service Team
The cleanings went well but getting a fill, not so much. The filling came off the very next morning. I came back in to get it filled again but this time it was not even filled in fully. It was for a fill to fix a chip but it still looks chipped so..kind of pointless. The staff was super nice though.
Business response:
Kierra, we have passed your message along to the management team, so they can address your concerns. -The Customer Service Team Kierra
Piece of mind promise from Aspen Dental - I have a major headache! I received the estimated treatment plan of $7188 with insurance & various other discounts of $3472 being applied. My portion would be $2538 which I paid in full, but the billing dept didn't apply the various discounts correctly. My account was erroneously showing an open amount of $400. They sent me to collections & I am unable to make any future appointments until this amount is paid. One of my crowns chipped so I am unable to have this corrected. I have b... read more
Business response:
We're truly sorry to hear you're experiencing trouble, Vicky. Our dedicated billing support team is here to help and would be glad to assist you. Please don’t hesitate to reach out to them directly at 1-844-296-0187. - The Customer Service Team
Do not go to this location! They had me pre pay for bleaching and a take home mold of my teeth. After the second of four bleaching the pain was soo bad I moved the light and had to go find the hygienist to cancel the process. Then I was informed that my mold was lost and they would call when it arrived. They never called and for some reason they are billing me another 500 dollars and have no clue where my mold is.
Business response:
We're very disappointed to hear this, Jason. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Aspen Dental - Atlanta, GA (Cumberland) has a 4.3 star rating with 665 reviews.
Aspen Dental - Atlanta, GA (Cumberland) is open now. It will close at 5:30 p.m.