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Aspen Dental - Atlanta, GA (Cumberland)
- Atlanta, GA
About this business
Location details
2937 Cobb Parkway SE STE 100, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:00 a.m. to 3:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Yasmine at the front desk is nasty to customers. She smirks and makes facial expressions in a nasty manner when talking to clients. I had a crown that came a loose and I was referred to them by Google emergency dental service. I went into as a dental at Cumberland and Yasmine with a nasty smirk on her face said that I have to go back to my old dentist. I bit into an apple my crown came a loose and they offered emergency services. I was booked for them and Yasmin turned me away. Do not go to Aspen Dental at cumberland. Yasmin... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Queen. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Sophia
I actually would rate Aspen Dental 0/5. Office experience was horrid. They expect payment before services even with dental insurance. They do not answer their phone. Very difficult to contact. I had to travel to the office to talk with them. I have requested that documentation be sent for services to my insurance. However, it has been six months with no response. No documentation. My insurance company has also contacted them with no response. Who does business like this? They provided me with a cost of the services that w... read more
Business response:
I am very sorry to hear this, Bonnie. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know. - Garlen
Don't waste your time... I had an 11am appointment, arrived at 1058am. Checked in as a new patient, and completed registration in about 5 minutes. Waited in the reception area for 52 minutes, got up and walked out. They call me 10 minutes later asking "did you leave?" What?! Just like they charge a missed appointment fee they should pay the same fee. Wasted time and money. Never going to any Aspen Dental again.
Frequently asked questions about Aspen Dental - Atlanta, GA (Cumberland)
How is Aspen Dental - Atlanta, GA (Cumberland) rated?
Aspen Dental - Atlanta, GA (Cumberland) has a 4.2 star rating with 577 reviews.
When is Aspen Dental - Atlanta, GA (Cumberland) open?
Aspen Dental - Atlanta, GA (Cumberland) is closed now. It will open on Monday at 9:00 a.m.