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Aspen Dental - Abingdon, MD
- Abingdon, MD
About this business
Location details
3486 C Emmorton Rd., Abingdon, MD, 21009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They quoted us $45,000 dollars for a exact procedure we had done at another place for $4,200. They are in a class action law suit for ripping people off. They want to pull your teeth out and get you h
Business response:
I am very sorry to hear this, Domenic. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Abingdon. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
Cindy lied about being office manager according to Myasia. Myasia refuses to give her name, even in a standard phone greeting. My fiance hasn't had dentures in over 2 years because they lost track of them and had to be redone. No one calls you back. Myasia refused to make appt for Friday when dentures should be ready on Thursday. HE'S BEEN WAITING 2 FREAKING YEARS!!!!
started teeth processing August of 21have had immediate till now. trying to get my permanent dentures and I am still getting the run a round it doesn't take 3 weeks to process dentures once these are finished I will never go back
Business response:
I am very sorry to hear this, Deborah. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Abingdon. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
I. have never been so disrespected in my entire life the way I not only saw someone else treated but then myself too. The front staff lady “Cindy” was awful. After an hour wait for my apt. she proceeded to tell me to just leave. Nobody cared. After a few additional back and forth words she then called me a bitch. It was surreal. I cannot believe the nastiness of that employee. I was going to be a new patient but decided I will never walk back in their door ever again. Goodbye Aspen in Abingdon, MD. You most definitely lost m... read more
Business response:
Mindy, I'm sorry to hear this. The Customer Service Team would appreciate the opportunity to learn more, so they can address these concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
horrible customer service and they try to rip you off, stay away!
Business response:
I'm sorry you didn't have a positive experience, Melissa. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
I liked the treatment plan, however, they want you to purchase temporary dentures and then permanent dentures. Insurance only pays for one set of dentures every 5 years. In addition, unwilling to do a filling unless you do an expensive scaling instead of a regular cleaning. Bit of a scam.
Business response:
Hi Sharon, If you have any questions or concerns about your treatment plan, please reach out to the Customer Service team at 1-866-767-0890. - Krista, ADMI
If you’re thinking about using Aspen dental in Abingdon, don’t! They don’t answer their phone calls, I’ve been trying to get my dad dentures for two months from them, the guy hasn’t even started working on the dentures. Meanwhile, my dad has Not been able to eat solid food for two months. You’re in there for at least two hours every time you make an appointment, they are absolutely unhelpful and very rude. Do yourself a favor and go somewhere else, save yourself the drama and time. 
Business response:
I'm sorry for the trouble, Marissa. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
I waited for 1 hour and 15 minutes in the lobby for my appointment. My appointment was for 1:45 and I didn’t go back until 3:30 or so. I was very upset so I said something to the receptionist and I was told two conflicting stories. One was the were cleaning the X-ray room and the later I was told that the machine was down. Both were lies! Not a good practice your running. No one even told me what the problem was until I said something twice! Would not recommend this place to anyone!!!
Business response:
I am so sorry Karen; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
they tried pulling mouth full of teeth without sedation plus fitted her for temporary dentures that r to big for her mouth like horse teeth but they act like everything is supposed to be ok Yea ok!
Business response:
I'm sorry your experience didn't live up to expectations, Jim. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Abingdon, MD
How is Aspen Dental - Abingdon, MD rated?
Aspen Dental - Abingdon, MD has a 3.8 star rating with 782 reviews.
When is Aspen Dental - Abingdon, MD open?
Aspen Dental - Abingdon, MD is open now. It will close at 6:00 p.m.