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Aspen Dental - Asheville, NC

4.4
  • Asheville, NC

About this business

Location details

160 Tunnel Rd., Asheville, NC, 28805, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 12:30 p.m.
SatClosed
SunClosed
4.4731 reviews
Diana M.'s profile image
Diana M. 
rating
5 months ago

I could not have had a better exam, and the staff all kind and friendly but also professional. The exam equipment is the latest. I was able to see a clear photo of my teeth, and staff clearly explained everything. I left knowing the priority of remedial treatment for each tooth and having made my own decision about how to proceed. 

Gene M.'s profile image
Gene M. 
rating
6 months ago

Megan is unbeatable! She has knowledge on how the entire office runs; especially, insurance! You know you are taken care of when Megan is helping you out! Thank you, Megan! 

Terry H.'s profile image
Terry H. 
rating
8 months ago

Let me say I hate the dentist. The group at Aspen help me to feel comfortable at ease and like family. There listen to what I had to say and was patient and gentle with my care. I recommend them for all your dental needs. And yes they even took the time to file both my insurance most dentist will only file one and leave the rest to you to handle. They all discount and coupons to help with cost. 

Tyler B.'s profile image
Tyler B. 
rating
a year ago

I got into my appointment on time. The staff was welcoming and professional. The dental assistants were neat organized and carried themselves well. 

Judy C.'s profile image
Judy C. 
rating
3 years ago

I had an emergency today with TMJ which is very painful but the Asheville office worked me in before my appointment time and did all x-rays needed to eliminate any cavities. TMJ is very hard to address and it was explained in detail and I was given a referral to a TMJ Specialist and told to take over the counter pain relief which made since. It was explained what I needed with oral hygiene made a payment plan and thought I was treated very professionally by all personnel. I was in pain and treated with respect and cauti... read more

Brieley G.'s profile image
Brieley G. 
rating
3 years ago

Great experience! The patient card coordinator was very helpful finding the right plan for me. The staff is great and very kind! 

Business response:

I'm glad to hear it was a pleasant experience, Brieley! Thank you for your kind review. - Mitch, ADMI 

Chris K.'s profile image
Chris K. 
rating
3 weeks ago

They take your insurance and bill more. They refuse to clean your teeth unless you sign for all their treatments. It's a money machine scam and the dentists are complicit. 

Business response:

We’re so sorry to hear about the trouble you're having, Chris. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team 

Chris P.'s profile image
Chris P. 
rating
4 months ago

I have good dental insurance. I acquired a Care Credit card to pay nearly $10k for dental work at Aspen. On my first follow up visit to see how my new bridge was working out I was told I owed a $216 copay. This on top of having just paid an outstanding balance on my account. This practice seems to be in the business of squeezing as much money out of their patients as possible. I told them I was not paying another cent and am actively looking for a new dentist. Perhaps, you might think, I am the outlier here and my situat... read more

Business response:

We're truly sorry to hear you're experiencing trouble, Chris. Our dedicated billing support team is here to help and would be glad to assist you. Please don’t hesitate to reach out to them directly at 1-844-296-0187. - The Customer Service Team 

Joseph W.'s profile image
Joseph W. 
rating
4 months ago

They pushed me to remove all my upper teeth and leave 8 in the bottom jaw. Worst decision I've made.. I do not feel anymore confident with a hunk of plastic shoved in my mouth.. not only the feeling is horrible the temp set im using is poorly fitted. I have to use so much glue to hold the top plate in after 6 different refiting attemps. They still sag and canter side to side. My bottom partial has broken 2 times while eatting soft food. The first set of extractions they did almost killed me. I had to go to mission hospital ... read more

Business response:

Joseph, we have passed your message along to the management team, so they can address your concerns. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Asheville, NC

How is Aspen Dental - Asheville, NC rated?

Aspen Dental - Asheville, NC has a 4.4 star rating with 731 reviews. 

When is Aspen Dental - Asheville, NC open?

Aspen Dental - Asheville, NC is closed now. It will open on Monday at 7:30 a.m.