Aspen Dental - Asheville, NC

Rachel W. 

on Yelp

3 years ago

Evidently, all this business cares about is money. Please do not fall for the denture upgrades. Don't believe what you are told. If you don't go elsewhere, do not fall for the functional try-in. They will walk you out with dentures that will fall out before you get to the door, saying you accepted them. The dentist states I must always wear the lowers with the uppers, but will not make a lower denture that fits. After being promised dentures that I would be able to eat with, this has not happened. Evidently, I have bone... read more

Rev. Louisa D. 

on Yelp

3 years ago

first appointment was monday - eveyrone was wonderful - full xrays & treatment plan given, now no one is answering the phone & their website isn't working. What the actual ???? 

Nick K. 

on Yelp

3 years ago

A relative of mine went here to get a tooth pulled. They pulled the wrong tooth and told him to come back the next day and they would pull the correct tooth for no charge. When he arrived they then told him they would not do it for free. Long story short don't go to these crooks. 

Taylor H. 

on Yelp

3 years ago

I recently moved to the area and have been trying to find a dentist. Made an appointment for a routine cleaning three months in advanced, only to show up and find out that my appointment was "somehow canceled in the system". Cool cool cool. They rescheduled me for the following week so I came in and they took x-rays and told me the hygienist was not in so I wouldn't be able to get a cleaning done. Not sure why they didn't call me to let me know as I would have scheduled for a different time. When checking out I wanted to sch... read more

Chris H. 

on Yelp

3 years ago

First dealt with the 800 number people and informed them I had an issue, an appt was 9 days away. Booked appt anyway, then called and asked for an antibiotic, due to swelling and pain. Did not ask for pain meds. They had a cancellation, took it and showed for it. Dentist was more concerned with roots from a dead wisdom tooth 20 yrs old than my actual condition. Went in with pain and left in pain, also left with a "plan" for $7500 that did nothing to address my current condition. Happy Holidays! So my jaw is still swollen ... read more

Corinna A. 

on Yelp

4 years ago

Booked all the way through August...business must be good. Won't attempt to get another appointment. 

Janie W. 

on Yelp

4 years ago

While I really liked Dr Gates, the staff was very rude to me. Unfortunately I will not return to the Tunnel Rd office. I even hand wrote a letter explaining what had happened with my experience to Dr Cho, who is the owner and I never received any sort of response or any notification back from them. I guess they don't need the business. 

Christopher D. 

on Yelp

4 years ago

2 hours in their office and all I got done was xrays and a sales pitch to come back for a bunch of work that neither of my previous dentists recommended. I just wanted a cleaning but they were too short staffed. They also discussed the possibility of pulling a molar I've never had issues with or even heard another dentist have concern with? The front desk staff was super nice and helpful and many of the other staff I dealt with were too. However I don't have any confidence the hygienist knew what she was talking about or was... read more

Mary C. 

on Yelp

4 years ago

Waiting in waiting room for over an hour for denture consult, very rude office staff, assistants spent all their time laughing and gossiping which we could hear in waiting room and they don't have a hygienist, so no preventative care. Talk about a mess of an office, avoid at all costs!!