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Aspen Dental - Bourbonnais, IL
- Bourbonnais, IL
About this business
Location details
1501 N State Route 50, Bourbonnais, IL, 60914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay as far away from this place as possible for any procedures. Two counts of malpractice in my family during our procedures. They gave me too much anesthesia when I had wisdom teeth removed, sat in wheelchair in a back room while I vomited uncontrollably all over myself, and then wheeled me out the back door while still puking to get me out of the office and into my mom's car. I couldn't even open my own eyelids for about three hours after surgery, even though I was alert and awake I had no control over my body at all and... read more
RecommendedI have a fear of dentists. I felt very comfortable and relaxed. The staff is amazing. I was told exactly what needs to be done and the cost.
Business response:
It makes me so happy to hear that, Patty. I'm glad you feel comfortable with the team, and I hope that you continue to have positive experiences. - Dawn, ADMI
Definitely need to explain how much money is needed up front and not 10 minutes before the surgery. Then force you to sign up for a credit card, talk about a scam. I don’t need a credit talk from my dentist office.No complaints on the work done, they just need to get it together on the business side of things.
Business response:
We appreciate your feedback. Thank you for sharing with us so that we can continue to improve patient experiences. - Dawn, ADMI
I went to Aspen less than two year ago because I had broke my dentures had them 28 years and needed new dentures well I should of stay with the broken dentures because the ones I got from Aspen the teeth our falling out I'm scared to eat for fear another tooth will fall out and I will swallow my tooth at 800 dollars for dentures your teeth should not fall out of your dentures You don't care about anyone but your money
Business response:
Venita, thank you for your feedback. I will certainly pass this information along to the staff, so they can address your concerns. Courtney, ADMI
Just not happy at all-it’s all about the bottom dollar and I won’t return
Business response:
I'm sorry that your experience didn't live up to expectations, Cathy. We value your feedback and I will pass it along to the team. - Julie, ADMI
charge my elderly mother $2000 for teeth she can't even wear. Went back twice to get them fixed. still can't wear them. I think you gave her the wrong teeth. she had to go back to her old dentures.
Had appt today for 5:15pm get reminder text that it is 4:30pm. Call and they say I rescheduled it to 4:30. Nope-when it resceduled due to bad weather-email says 5:15. Wouldn’t honor the correct time. Will take my business elsewhere.
Business response:
I am sorry to hear this, Susan. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
I had a chipped molar that was causing pain and needed to be fixed. My regular dentist was booked 1 month out and couldn't get me in, so I went here. I regret it... yes, everyone was very nice, but that doesn't make up for my experience. The bite block on the X-ray machine was COVERED in blood. I refused to use it even though they cleaned it. That should have been my sign to just say screw it and leave... but I let them fix my chipped molar with a filling. Should be simple right? Well, it's been a month and it's already brok... read more
i paid thousands of dollars to get dental implants. i went in to see if the dentist could remove the denture as a sore was in my mouth. i was told to have a seat. After 30 minutes i was told the dentist could not fit me in his schedule. A few days later, I called the office and i was told they could not accommodate me because of my work schedule. i was planning on returning to have dental implants on my lower. however I will find another dental office that will meet my needs.
Frequently asked questions about Aspen Dental - Bourbonnais, IL
How is Aspen Dental - Bourbonnais, IL rated?
Aspen Dental - Bourbonnais, IL has a 4.3 star rating with 1,043 reviews.
When is Aspen Dental - Bourbonnais, IL open?
Aspen Dental - Bourbonnais, IL is closed now. It will open on Monday at 8:00 a.m.