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Aspen Dental - Broken Arrow, OK
- Broken Arrow, OK
About this business
Location details
1230 E Hillside Dr, Broken Arrow, OK, 74012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is horrible. Went in for initial visit and cleaning. Have a family of 5 new patients for them and they come out with a treatment plan without even doing a cleaning. Wanted to schedule the cleaning after initial visit. Mind you, this is after they missed three of our appointments due to their computer issues. They never called for over a week due to some technical computer issue. When 2/5 of our appointments were met they couldn’t do the cleanings because the hygienist was leaving. Complete scam of a b... read more
Business response:
I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Michelle, ADMI
this place was a complete and total waste of time. I waited over an hour once they took me.back with noy so much as a person communicating with me. they will waste your time. find a different dentist
Business response:
I'm sorry it wasn't the experience you anticipated, Carson. The Customer Service Team would appreciate the opportunity to learn more and address your concerns directly with the office: 1-866-767-0890. – Mitch, ADMI
Set appointment to have a single tooth removed. I arrived early and filled out paperwork. Waited 2 1/2 past scheduled appointment. They took x-ray with rotating machine. Then put me in another room where they stuck things in my mouth and took over 10 single x-rays of different shots of all the teeth in my mouth. Making the pain of the tooth I wanted removed even worse then I thought possible. I told them no more x-rays. That I came in for one tooth to be removed. They wanted to take another 4 x-rays and then talk to me a... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Scott. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Went in for an exam and ex rays and teeth cleaning. Said I had gum disease refused to clean my teeth. Waited 3 hours for them to let me know how much it was going to cost. ($5000+) Which is outrageous. Tried to get me to buy a toothbrush. Save yourself a trip and see someone else.
Business response:
I'm sorry that your experience didn't live up to expectations, Sarah. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
RecommendedFriendly, courteous, professional. They make feel like family
Business response:
That's so nice to hear, Russell. Keep smiling! - Michelle, ADMI
RecommendedWendy Lemon is the best hygienist I have ever been to. I have had excessive anxiety about going to the dentist for years. So much so that I would have preferred to see my OB/GYN. Wendy is so skillful that she makes cleaning, including deep scaling, a non-event. I no longer stress for weeks prior to a dental appointment. P.S. My son recently had a cavity filled by Dr. Patel and reports that Dr. Patel was skilled and gentle as well.
Business response:
I'm happy to hear that, Brooke. Thanks for sharing! - Dawn, ADMI
Be a little more compassionate and explain what the patient may expierence.
Business response:
Thank you for sharing your feedback with us so that we can continue to improve experiences. - Traci ADMI
Frequently asked questions about Aspen Dental - Broken Arrow, OK
How is Aspen Dental - Broken Arrow, OK rated?
Aspen Dental - Broken Arrow, OK has a 4.2 star rating with 1,021 reviews.
When is Aspen Dental - Broken Arrow, OK open?
Aspen Dental - Broken Arrow, OK is closed now. It will open at 7:30 a.m.