Aspen Dental - Cape Coral, FL (South)

Colleen O. 

on Yelp

a year ago

Typical car salesman type of process at these places. They try to rope you in to unnecessary procedures and costs. And then they are painfully obstinate when you want to cancel or change your mind. 

Judie M. 

on Yelp

a year ago

Beware of added charges they don't inform you of before they do it. I am not happy about their response...will see if I can contact corporate office I couldn't read your response. Please text me . 2395603148 

Andrew S. 

on Yelp

a year ago

Thank goodness, I managed to get a refund because I threatened them with a charge back! I could write pages about the shocking service I received. However, my case in point is regarding my experience when waiting in line to check in. In line ahead of me was a very sweet old lady who was getting an explanation from the person on the desk that "Yes, we quoted you $95 but you didn't mention you had insurance and because of that your responsibility is $295". The poor lady on a fixed income left in tears!! If I had the money I w... read more

Rex S. 

on Yelp

a year ago

BEWARE!!!! P S A - ASPEN DENTAL CAPE CORAL FL. I think I know how Aspen Dental makes their EXTRA profits. I had a tooth that needed to be pulled recently. When I presented my dental insurance card I assumed they would be checking with my provider on how much I would have for out of my pocket expenses. I waited a short time before the procedure was to begin and sat down with their "billing / invoice staffer guy. I was given a five page itemized list of the bill. Page 1 showed total treatment plan fees (*estim... read more

Eric S. 

on Yelp

2 years ago

It was great I got a response very quickly when I wrote this review, however, still haven't heard back from the office, nor have I gotten a refund. Meanwhile I'm still trying to find someone to pull the dang tooth. It looks great when someone reading this review sees that you you responded. Responded with nothing but lip service. Until I get my refund and/or an appointment right away, I will continue to document my interaction here. Just super disappointed to say the least. Have the decency to rectify the situation ASAP. IN... read more

Kim H. 

on Yelp

3 years ago

I needed a very small cosmetic filling in one of my front teeth and went to Aspen Dental instead of my usual dentist because I needed a Saturday appointment. They did X-rays and an exam, then told me I have periodontal disease and need an upcharged $1200 "deep cleaning" before the work can be done. Weird, I just saw my regular dentist four months ago and was told my gums are in great shape. I asked if I can do a regular (free with insurance) cleaning and the filling and they told me no because of "liability". This filling fo... read more

Gina C. 

on Yelp

3 years ago

This is the WORST place ever to go for any dental problems! I went there because I am new to the area and they told me I had "bone loss" and needed to have teeth taken out. They tell EVERYONE that!!! They told me I would need to pay $650 and my insurance would pay the rest. WELL, Delta Dental did NOT and now I have to pay $1100 more for TWO teeth extracted for a total of $1700.00 This is a corporate company that is all about making money. Save your money and go elsewhere. They are a total scam. 

Kathy D. 

on Yelp

4 years ago

Worst dental experience I have ever had. Charged us for procedures upfront that we should not have had to pay at all, without checking with our dental plan that they are an in plan provider of first. I have never had a dental office make you pay up front unless you do not have dental insurance. Now fighting with them to get reimbursed with the help of my insurance. On top of all of this they charged my husband for a fluoride treatment they never forgot to give him. My teeth felt almost like they were not touched when I walke... read more

Patty B. 

on Yelp

4 years ago

The most UNORGANIZED discombobulated office of dental practice I've ever seen. You will NOT be getting cleaning on your first visit. Know that. 90 min wasted. Do yourself a favor, lesson learned. Small business' only.