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Aspen Dental - Cape Coral, FL (South)

3.9

About this business

Location details

2609 Santa Barbara Blvd STE101, Cape Coral, FL, 33914, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
3.9643 reviews
Lisa S.'s profile image
Lisa S. 
rating
4 years ago

I would have given them 0 stars if I could. Needed to find a new dentist because I just moved back here and because I had covid two months ago I had to prove I am negative. NO Problem....till they told me it can't be a rapid. The lady jumped out of her seat and said I had to leave because I was putting her office in danger! Never again!!! Lost my business! 

Business response:

I'm sorry that your experience didn't live up to expectations, Lisa. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI 

Gary M.'s profile image
Gary M. 
rating
5 years ago

The review pertains to the newer facility in Cape Coral on Sta Barbara: The location was clean and the staff was friendly. The dentist was per diem, but was personable and examined my teeth and Xrays. A follow up was scheduled with the dental hygenist. The reason I will not be returning is they off on the estimate. I paid in advance based off my insurance benefits only to receive a bill. My financial responsibility tuned out to be 3 times more than the initial quote. I would not have agreed to the treatment had I known ... read more

Business response:

Hi Gary, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Michelle, ADMI  

Dawn A.'s profile image
Dawn A. 
rating
5 years ago

Service is slow and as soon as you get there you feel like you are at a used car lot. Despite the fact that I have insurance that completely covers cleanings, they said I need a more extensive cleaning that was 350. Which is weird because they told my husband the same thing. They made it seem like I HAD to have it or my teeth were in danger of falling out. STAY AWAY from this office. I also made my concerns known and asked for a manager to call me and no one ever did. 

Business response:

I'm sorry that your experience didn't live up to expectations, Dawn. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI 

Tony M.'s profile image
Tony M. 
rating
5 years ago

It is the worst dental office I have ever been to. It took 2 hours to Xray me, plus they baited me with an 80 dollar clean and told me my mouth would fall off, so I need an 1800 dollar cleaning. The worst company. They are sharks do NOT go! Store number 4097. If I didn't tell them to switch the old scanner top, they would of put the last clients in me. Also, Steven is honestly a horrible dude, who will degrade you. I told me to leave after I said i just wanted a basic cleaning. DO NOT GO!!! you will be sold stuff you don't n... read more

Business response:

I'm so sorry to hear that, Tony. I encourage you to let me and the Patient Satisfaction team know about the experience you had with the staff so we can help address concerns. You can reach us directly at 1-866-767-0890. - Dawn, ADMI 

Dana S.'s profile image
Dana S. 
rating
5 years ago

Clean and comfortable environment. Professional and friendly staff. Thorough dental exam, x-rays and hygience exam to ck pocket depths. Treatment plan explained and presented with options. Desiree was very helpful and pleasant when explaining finances and insurance/payment options. Going in today for my permanent crown. I look forward to tackling the next task on my tx plan w the Dr.& Staff at the Santa Barbara location. 

Business response:

I'm glad you enjoyed your visit, Dana. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI 

Frequently asked questions about Aspen Dental - Cape Coral, FL (South)

How is Aspen Dental - Cape Coral, FL (South) rated?

Aspen Dental - Cape Coral, FL (South) has a 3.9 star rating with 643 reviews. 

When is Aspen Dental - Cape Coral, FL (South) open?

Aspen Dental - Cape Coral, FL (South) is open now. It will close at 6:00 p.m.