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Aspen Dental - Christiansburg, VA

3.7
  • Christiansburg, VA

About this business

Location details

2710 Market Street NE, Christiansburg, VA, 24073, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 4:00 p.m.
ThuClosed
Fri07:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
3.7732 reviews
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Elizabeth M.'s profile image
Elizabeth M. 
rating
a year ago

I went in today for extractions and implants. It was a long procedure but well worth it. It's a very busy place. Dr Salem is awesome and so was his assistant. Very kind and understanding and patient. I appreciate them both. I have no complaints. I went in nervous and scared and they helped through everything and to come out with a whole new smile, the pain (minimalistic) was well worth it. 

Business response:

Thank you for sharing, Elizabeth. Keep on smiling! - Mitch 

Darlene W.'s profile image
Darlene W. 
rating
2 years ago

3 days after extractions and immediate dentures. Minimal discomfort, bottom denture feels "real" in my mouth. Fit is so good that I canceled the one week post-op reline...I don't need it. Instead of fear I am now looking forward to getting my top extractions and dentures.​ Update: day 4 post extraction picture. Healing very well even though I could not have sutures due to Alpha-gal Syndrome. So far very happy with the whole experience and kicking myself for not having it done sooner. If the immediate dentures are so good, I ... read more

Business response:

I'm happy to hear the team was able to help out, Darlene. Thank you for sharing! - Mitch, ADMI 

Samantha A.'s profile image
Samantha A. 
rating
3 years ago

I got my dentures 2 weeks ago and I can't stress how happy I am with my new dentures and feel they really went the extra mile. My situation isn't easy to work with due to extensive trauma to my jaw and the tech did everything she could to be sure my dentures would function properly while giving me my smile back. THANK YOU!!! 

Business response:

Thank you for sharing, Samantha! The Christiansburg team will be glad to hear this. Keep on smiling! - Mitch, ADMI 

T M.'s profile image
T M. 
rating
a week ago

Read the reviews on this location. There are many more dentists in the area. I was lied to my insurance was charged for very expensive dental work, only to be told after a $2,000 cleaning, expensive crown work, X-rays, and molds. And several visits, and a dental plan of how my teeth could be fixed. My last visit I left crying, was told oh no we can't fix them you will need new x rays, molds, and finally you need dentures. They cost around 10,000 at this place, I checked. No sympathy, no care is what I got 

Business response:

We're sorry to hear that your experience didn’t meet expectations. If you're open to sharing more details, we’d appreciate the opportunity to better understand what happened and address your concerns. Please consider reaching out to our Customer Service team at 1-844-296-0187. We're here to help. -The Customer Service Team 

Anne D.'s profile image
Anne D. 
rating
3 months ago

Stay away! This office is completely misleading. They claim to take all insurances, but that's a lie. They refused to bill our medical insurance that covers cleanings and evaluations, and left us with the bill. Go elsewhere! 

Business response:

We're truly sorry to hear you're experiencing trouble, Anne. Our dedicated billing support team is here to help and would be glad to assist you. Please don’t hesitate to reach out to them directly at 1-844-296-0187. - The Customer Service Team 

Michael M.'s profile image
Michael M. 
rating
4 months ago

Beware of Aspen Dental in Christiansburg unless you want to fork over an arm and a leg for routine dental care. They don't accept most dental insurance including local companies and charge way more than dental insurance covers padding their pockets. For example, do you need a routine cleaning? Expect to pay nearly $200 out of pocket UP FRONT and AFTER insurance. How about a tooth extraction - nearly $400 out of pocket AFTER insurance. Trying to change a dental plan or routine. According to the staff you are locked in for lif... read more

Business response:

We are sorry for any trouble you're having, Michael. Please reach out to our Customer Service team at 1-844-296-0187, so we can assist you. -The Customer Service Team 

Alexis P.'s profile image
Alexis P. 
rating
6 months ago

Would not recommend this place. You'll schedule an appointment way in advance and they will call you last minute to say they can't do that time anymore. I can understand if it's an emergency but I had this happen 3x. One time they completely reschedule my time without calling to ask me first. Also think they are just a money pit. They told me I had a bill after I had not received a bill for anything in 2 years and all of a sudden had a bill and she couldn't explain what it was for. "Something wasn't covered all the way". Whe... read more

Business response:

Hi Alexis, we really appreciate you for taking a moment to share your feedback. We regret that you didn't have a positive experience and wanted to let you know that we’ve have read your review and will address concerns with the team with an eye to improving future patient experiences. -The Customer Service Team 

Keyra C.'s profile image
Keyra C. 
rating
7 months ago

My husband received a bill today dated April 23rd, 2025 for a cleaning that was done in July 2024. As someone who works with medical billing, this tells me that they waited way too long to bill insurance. He has a completely different policy with another company as of March 2025. We went today around 11:45am to the Christiansburg location to speak with someone in the billing department and waited about 12 minutes before the woman at the front desk said that the billing department would call him today (05/15/2025). We have ye... read more

Eric P.'s profile image
Eric P. 
rating
7 months ago

STAY AWAY. Scam artists. Forced me to redo complete set of X-rays I just got done elsewhere by 18 year old kids who don't know what they are doing. The lead dentist told me he doesn't believe in treating cavities. I had 3 diagnosed by another dentist. He told me I had none and don't worry about it! (Later got cavities filled elsewhere, they were clearly there). Sketchy billing, claiming to run things through insurance but never did. After calling my insurance I find out Aspen straight up lied to me and nothing was ever ran t... read more

Business response:

We're very disappointed to hear this, Eric. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Christiansburg, VA

How is Aspen Dental - Christiansburg, VA rated?

Aspen Dental - Christiansburg, VA has a 3.7 star rating with 732 reviews. 

When is Aspen Dental - Christiansburg, VA open?

Aspen Dental - Christiansburg, VA is closed now. It will open on Monday at 7:00 a.m.