This profile has been claimed by the business owner or representative.
Aspen Dental - Conway, SC
- Dentists
- Conway, SC
About this business
Location details
2756 Church St, Conway, SC, 29526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Wouldn’t recommend to anyone who has sanity. First visit was almost 2 hours of waiting around. Xray machines down, system down. Didn’t give any information or explain anything. Once we were ready to check out the system was still down. Was told i’d get a call that afternoon to get the treatment plan sent over. That was a Thursday. Didn’t hear anything by the following Monday so I reached out. I got a full price but nothing broken down- had to request that again. Finally sent almost 10k of work that needed to be done. Got a s... read more
Business response:
I am very sorry to hear this, Madison. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Conway. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
RUDE!!! They said I don’t have an appointment then just me an email and it had the date that they said it wasn’t confirmed for! The front office person spoke very rudely in person and over the phone. Used a condescending tone when I asked about a certain procedure then told me I used the wrong word. She laughed the. Hung up on me. When I called back she sent it to voice mail. I have tried to get two wisdom teeth pulled due to pain since the first week in December. I will NEVER go here again and am reporting this to BBB! Thi... read more
Okonoboh Sydney is a DMD At Aspen In canton Georgia he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English ca... read more
Do not even think about making A appt. They have done nothing but make my husbands mouth worse. Even in a emergency with a really bad infection they didn’t wanna do a single thing. My husband could have been admitted to the hospital. That’s how bad infection was. They keep feeding patients with antibiotics and the front desk just didn’t seem to care. Even with the golf ball size knot on his face. Will be talking to a lawyer to see what we can do about this malpractice. DONT DO IT!
Let me count the ways. I have a friend who 69 years old. Needed to have dental work done to have a hip replacement. Now these teeth have never given her ANY problems. So she contacts Aspen. They saw her 2 times. Once for the X-rays and consultation. 2nd appt her blood pressure was up so she can’t have work done. Appt not offered or rescheduled. Meantime she she is now having dental issues. Called Aspen NUMEROUS times. Would not return her calls. Furthermore they collect $672 up front before the 2nd appointment. This has been... read more
Recommendedthe attitude and customer service, very professional and welcoming. I have never been treated in such a great manner at the dentist office, absolutley 5 star with out question.
Business response:
I'm glad you enjoyed your visit. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI
You take too many x-rays & you don't even protect your patients thyroid!
Business response:
I'm sorry that your experience didn't live up to expectations, Debbie. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Website Says tooth extraction starting at $143. I had 2 extracted and was charged $500. I believe I was over charged! Looking at possibly filing a complaint with the state attorney general for price gouging!
Business response:
I'm really sorry to hear that, Grady. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you, and can try to help: 1-866-767-0890. - Emily, ADMI
Horrible customer service & total lack of professionalism.
Business response:
I'm so sorry to hear that, Larry. We appreciate your feedback. If you haven't talked to our patient satisfaction team, I'd encourage you to contact them directly at 1-866-767-0890, so they can learn more about your concerns. - Stephanie, ADMI
Frequently asked questions about Aspen Dental - Conway, SC
How is Aspen Dental - Conway, SC rated?
Aspen Dental - Conway, SC has a 4.1 star rating with 1,172 reviews.
When is Aspen Dental - Conway, SC open?
Aspen Dental - Conway, SC is open now. It will close at 5:00 p.m.