This profile has been claimed by the business owner or representative.
Aspen Dental - Deer Park, NY
- Dentists
- Deer Park, NY
About this business
Location details
403 Commack Rd Ste. 3, Deer Park, NY, 11729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Traveled a little distance to get to this office because they came recommended. Definatly worth the drive. Clean, professional. Will be coming back and sending my family and friends. Everyone was great and knowledgeable.
Everyone from receptionist,finacial person, dental assist. and Dentist in Deer Park NY were absolutely amazing. I am a 67 yr old that needed a lot of help and understanding. Their patience with me was extraodinary . I am 24 hours post extractions and with partials Took a total of 90 minutes and i cried happy tears Thank you all at Aspen!
Took my cousin for an emergency dental visit today after she went to the Smilist (deer park) on Tuesday & was experiencing more pain than normal. I booked online & was given one of their very first appt. Oh man what a great experience! Everyone from the receptionist Terry to the Benefits coordinator Corinne was respectful super nice & very helpful. I wasn't sure they took her insurance but before we could see the doctor, Esteban already confirmed that she was covered. Our first encounter was Kayleigh the technician that took... read more
not sure why so many 1 stars. I went had no issues eveyone was nice and professional. got what I needed done will ba back
Business response:
Thank you for taking the time to share your experience with us!
I took my friend to the Commack location on Jericho Tpke to get implants and the office staff was so accommodating and professional, and her outcome was amazing! Thank you Aspen Dental for restoring my faith in people and the dental industry! I will continue to be a patient here for the long run.
I went to Aspen Dental in Deer Park in June. I had (2) teeth which needed care. It TWO WEEKS TO GET AN APPOINTMENT! The owner was in network with my insurance. After they took a full set of x-rays, photos of all my teeth and other things MANY of which were both unnecessary and not covere. She and her business manager met with me. The teeth could not be saved. I needed to make an appointment with the surgeon from CT WHO DOESN'T take any insurance according to them needs to be paid in full in advance. TWO WEEKS IN ADVA... read more
Business response:
Hi Ellen, thank you for sharing your experience. We aim to provide clear information about insurance coverage and costs, and understand that your appointment did not meet expectations. We have a dedicated billing team that would be happy to review your bill. Please reach out to them directly at 1-844-296-0187 so they can look into this. Again, thank you for bringing your experience to our attention.
Accounting system made many errors on the first estimate. took me 2 visits to finally get it corrected. Then the said another error was found and would cost me another 200 dollars. appointment made then canceled last minute by local office but emails stated we were still on for that day Made appt over phone when we showed up the said we didnt have a appointment. Between my husband and I we had appro. 10000 worth of work done. Customer service and accounting deptment needs alot of work Regards Terry
Business response:
We appreciate you letting us know about the trouble you’re experiencing, Theresa. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
Want your money right away even before they try to solve the problem your having went in for a tooth extraction last friday stiil have pain a week later so unfair called no one speaks to you politely tell you to hold on I am telling you don't go to aspen dental You will be very disappointed
Business response:
We are sorry for any trouble you're having, Dominick. We have passed your message along to the management team, so they can address your concerns. -The Customer Service Team
They do unnecessary things and then you're charged. If you have dental insurance don't go to this place. They are crooks.
Business response:
We are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team
Frequently asked questions about Aspen Dental - Deer Park, NY
How is Aspen Dental - Deer Park, NY rated?
Aspen Dental - Deer Park, NY has a 4.5 star rating with 448 reviews.
When is Aspen Dental - Deer Park, NY open?
Aspen Dental - Deer Park, NY is closed now. It will open tomorrow at 8:00 a.m.