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Aspen Dental - Deer Park, NY

4.5
  • Deer Park, NY

About this business

Location details

403 Commack Rd Ste. 3, Deer Park, NY, 11729, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:30 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri07:30 a.m. to 1:30 p.m.
Sat07:30 a.m. to 12:30 p.m.
SunClosed
4.5290 reviews
Heather Burke ..'s profile image
Heather Burke .. 
rating
a year ago

My tooth cracked on Friday night. I was in pain called over the next morning. I spoke with a very nice woman thru the 1800 number to book my appointment for that day. The main office calls me almost immediately after to confirm my appointment. I advised her what happened and the care I needed and she told me since they couldn't verify my insurance (which I could because of my Aetna app stating my coverages and my active status) that they wouldn't help me. She said "like you can come in for some X-rays but we won't do anythin... read more

Business response:

I am very sorry to hear this, Heather. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Deer Park. If you would like to speak with them in the future, please let us know. - Garlen 

Jessica L.'s profile image
Jessica L. 
rating
a year ago

If I could leave 0 stars I WOULD this is the WORST place ever money scheme!!! STAY AWAY Firstly if you don't have insurance RUN FASTER!!! They greet you with such a pleasure because they want a nice review and nice things said about them before they run you a good run for your money! The staff is very nice but you can tell they are taught to be... they take your X-rays sit you in a room then waste your time by talking your ear off to tell you things you need done such as a "root canal" BULLSHIT I went to a DIFFERENT place ... read more

Business response:

I'm sorry that your experience didn't live up to expectations, Jessica. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Sophia  

Jennifer K.'s profile image
Jennifer K. 
rating
a year ago

my son went there for a cleaning. nothing seemed to be covered under insurance. he opened a dental credit card for some of the work and they charged him before even doing any work. they gave him an entire list of things that need to be done including Invisalign that no other dentist has ever said he needed! 

Nicole C.'s profile image
Nicole C. 
rating
a year ago

Sooooo I was to pay 60% of my total cost for two root canals. Was it pricey? Possibly, but dental work is costly. So I was not concerned about the cost. I came in ready to pay 3300 and upon check in, they advised a price change of an additional 1200.00. Did I have it? I did but because I spoke with the office 3 different times making sure the total was accurate and correct this made me feel very uncomfortable. At no time was I advised this was the total was going to change. As I am typing this on my way back home they then c... read more

Business response:

I'm sorry for any trouble you're having, Nicole. I will pass your message along to the team, so they can address concerns. - Heather  

Rodnny B.'s profile image
Rodnny B. 
rating
2 years ago

I went to Aspen dental in Deer Park and after an initial appointment with X-rays, I was told I needed over $2,500 worth of work and the $2.5k was my out of pocket cost with insurance. Within that $2.5k worth of work, I was instructed that I desperately needed a root canal, although I wasn't in any pain and didn't see any topical signs of needing a root canal. Therefore, I went to get a second opinion, because I felt like the office was approaching my care like a cash grab. As I expected, when I went to another dental provid... read more

Business response:

I am very sorry to hear this, Rodnny. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Deer Park. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI 

Frequently asked questions about Aspen Dental - Deer Park, NY

How is Aspen Dental - Deer Park, NY rated?

Aspen Dental - Deer Park, NY has a 4.5 star rating with 290 reviews. 

When is Aspen Dental - Deer Park, NY open?

Aspen Dental - Deer Park, NY is closed now. It will open at 8:00 a.m.