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Aspen Dental - Dunwoody, GA
- Dentists
- Dunwoody, GA
About this business
Location details
4718 Ashford Dunwoody Rd St400, Dunwoody, GA, 30338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Natalye and staff were perfect! She was such a GEM! Made me feel comfortable and everything was very pleasant! I would recommend Aspen Dental Dunwoody over any other dentist office!
This was my first visit and Lashae was phenomenal. I am awlays weary about the dentist and she made me.so comfortable. Kessie was patient and detailed. It was a very good visit.
Overall experience was 10/10. Very straight forward with treatment explanation and expectations. Dr. Mutune and assistant Jahmeria shared much insight on how my root canal procedure will go. Will be returning for future work.
Arriving to scheduled appointment, said they could not see me. Scheduled to have teeth pulled.... canceled my appointment.
Business response:
Hi Bev, we understand how challenging it can be when an appointment change is not communicated clearly. We strive to keep all patients informed of any scheduling updates and this is not the experience we aim for our patients to have. Please contact our office directly so we can look into the situation further and address your concerns, or our scheduling team at 1-844-296-0187 so we can help get you in contact with our office.
I won't be back! They are friendly only to suck you in. They tried to get me to pay 500 for a cleaning. I just wanted a cleaning!
Business response:
Hi Natalie, thank you for bringing this to our attention. We aim to be transparent about pricing and strive to ensure our pricing is accurate and on par with your treatment needs. Treatment recommendations and costs can vary based on individual needs. If you’d like to review your treatment plan or have questions about the charges from your visit, we would be happy to take a closer look with you and provide more clarity. We appreciate you taking the time to share your feedback.
I would avoid this Aspen, went to have my post clean and had pain in my gums around one post. They took X-rays and went to a room to get what I thought was just cleaning. No big deal for a company that does snap in dentures, but It was a joke from that point forward. Several people looked at my post, and most said they did not have a lot of experience with posts. The lady that was supposed to do my cleaning said they don't have the proper tool to do the cleaning, and they would order it and should be in within a couple of ... read more
Business response:
We appreciate you letting us know about the trouble you’re experiencing, Tony. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187.
One of the worst customer service experiences ever I was placed on hold for over 20 mins and they hung up very rude
Business response:
We understand your frustrations, Bessie. Please reach out to our Customer Service team at 1-844-296-0187, so we can assist you in contacting the office. -The Customer Service Team
Their billing department is terrible, the over charge and then blame your insurance for not covering anything, when they put the billing code wrong, and they refuse to change it
Business response:
We’re so sorry to hear about the trouble you're having, Barbra. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
I read the bad reviews but needed a dentist asap so I made an appt. Went in with tooth pain and left with tooth pain. Many x-rays, visit by a hygienist, and Dr finally saying I should go see my last dentist to fix the issue. What a waste of time and money.
Business response:
We're very disappointed to hear this, John. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Frequently asked questions about Aspen Dental - Dunwoody, GA
How is Aspen Dental - Dunwoody, GA rated?
Aspen Dental - Dunwoody, GA has a 3.9 star rating with 665 reviews.
When is Aspen Dental - Dunwoody, GA open?
Aspen Dental - Dunwoody, GA is open now. It will close at 5:00 p.m.