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4718 Ashford Dunwoody Rd St400, Dunwoody, GA, 30338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Aspen Dental has a terrible reputation with clients as well as peers! Stay away! This kind of practice is what gives corporate dental offices a bad reputation!
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
The dentist are great but the front staff is awful. I called the office 4x and visited in person to get information on a potential procedure. Was told the office mgr would call me back. She never did!
Business response:
I am very sorry to hear this, Sonya. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Atlanta. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
Total scam. This office is run like a corporation where the employees work on commission and will try to upsell you on everything even if it is unnecessary. I told my regular dentist that the hygienist at Aspen told me that I needed a deep clean and and tried to scare me about the shape of my gums. My regular dentist told me that there was no reason for me to get a deep clean because I don't have the pockets that require a deep clean. Stay far away from this business. Beware.
Business response:
I am very sorry to hear this, Christine. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
If I could give one star I would. This place is a complete scam. Do not go to any of these locations. Especially if you have insurance they will find a way to charge over the insurance by thousands. If you go in for a cleaning, they are gonna say you need a deep cleaning no matter what. And that's how it starts . You cannot walk in this place with insurance and still not have to come out your pocket for hundreds of dollars. It's a a complete hard sell. I realize this is a for profit business but yes you gonna get squ... read more
Business response:
I am very sorry to hear this, Dwight. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
I had my tooth extracted on February 22nd 2023. I was suppose to get a bridge one month later so Aspen Dental put in a temporary bridge until my permanents come. When I visited for my bridge (one month later) I was told the xrays were lost so the company who makes the bridge never received my documents. So I had to come back two weeks later. I received a call as I'm coming to the office that my dentist was out of town and no one was available for the next two weeks. When I told the lady I still had my temporary bridge in, sh... read more
Business response:
I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Heather, ADMI
These people DO NOT CARE! I came into the dental office a week ago, crying, because my tooth was aching so much that I could not stand the ringing in my ear. They made me sit for two hours as they took x-rays and poked at my teeth. In the end, they never tried to fix my problem. I wanted to know when they would be able to extract my tooth. They told me a week later, was the first of when they would be able to do the extraction. I said that I wanted to set it up for then so I would not be in pain anymore. The office manag... read more
Business response:
I'm sorry that your experience didn't live up to expectations. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI
I gave them THREE WEEKS before my appointment time to recognize my Cigna dental insurance. Gave them the following to verify my insurance: group number, Social security, and policy number. Told me the day before my appointment: everything is good to good for my cleaning. Then, showed up to my appointment (after working until 2:00am). Front desk told me they can't service me because they still need to verify my insurance by calling them (but can't contact them today because of its Saturday) smh. The staff won't admit to their... read more
Business response:
I'm sorry that your visit didn't live up to expectations, Niguel. If you would like to share more detail, you can reach us directly at 1-866-767-0890. - Garlen, ADMI
Been here for cleaning and filling. Doctor and staff are young and you don't see the actual doctors which are listed on the website or in clinic. The dentist who did my filling is the only doctor I have seen in the whole clinic and a hygienist. Their names were not even mentioned in the clinic or their website. So if you're looking at the dentist online and want to go to the clinic. You won't find them. This place has patients lined up all the time and you need to get an appointment beforehand than randomly showing up.
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so that they can address concerns. - Garlen, ADMI
Aspen Dental - Dunwoody, GA has a 3.9 star rating with 610 reviews.
Aspen Dental - Dunwoody, GA is closed now. It will open at 8:00 a.m.