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9521 S. Western Ave, Chicago, IL, 60643, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 5:00 p.m. | |
Tue | 08:00 a.m. to 5:00 p.m. | |
Wed | 08:00 a.m. to 5:00 p.m. | |
Thu | 08:00 a.m. to 5:00 p.m. | |
Fri | 08:00 a.m. to 3:00 p.m. | |
Sat | Closed | |
Sun | Closed |
As I needed two crowns, next to each other, that happened to come out a day apart my decision to appoint myself at Aspen Dental, in Valparaiso, to help me yielded an extraordinarily wonder experience. Whenever I have had an occasion to visit this location for cleanings or other tooth related services, I'm greeted with the biggest smiles while enjoying the warmest collaboration between patient and dentist and/or staff. Dr. Hamza Javed was able to expedite my crowns which were perfect in appearance and fit. Beatriz assisted... read more
Business response:
Thank you for sharing your experience and praise, Michelle. We're so happy the Valparaiso team has taken excellent care of you!
Just so everyone knows, I have a huge phobia of the dentist! I break into sweats and everything. My experience at Aspen dental was terrific. They made sure I was comfortable and calm. I was so happy when they told me that my wisdom teeth would be removed while I was sedated. It was over before I even realized it. Thank you Aspen Dental. You guys are great!
Business response:
I'm happy to hear that, Carmalitta! It’s great that you felt comfortable with the team, and I hope you enjoy your future visits just as much. - Dawn, ADMI
The staff was very nice and accommodating to my nervous kids. Everyone starting from front desk to the dentist was professional and friendly.
Business response:
Thank you for your kind review, Kellie. Keep smiling! - Mitch, ADMI
Since I have Humana Dental coverage, I was not worried about any out-of-pocket obligation for a dental cleaning; but was told by Aspen that I'd have to pay $103. I called Humana and was told that dental cleanings are totally covered; but when I told this to the finance office manager she said this was a SPECIAL PERIODONTAL CLEANING. I question this requirement and feel that they were just trying to drive up the cost to the insurance company and to me. I'm sure they'll deny it and I will go in for this expensive cleaning n... read more
I would give them Zero stars if I could. Horrible experience. This business (S. Loop location) advertises that it does denture repair so I made an appointment over the phone for a denture repair for my 95 YO mother who is wheelchair bound. It was a simple repair as one tooth had become dislodged. When I arrived, I was told they "most likely" wouldn't do the repair because the dentures were not made there, which shouldn't matter and was not stated when I made the appointment. When I asked if they would try to make the repair ... read more
Based on an examination at the Aspen Dental Mount Prospect location I was told that I needed to have all my remaining teeth extracted and have dentures made to replace them. The cost was in excess of 8000 dollars. I was given information about third party financing. No information was given about how the dentures would fit or feel. To get a second opinion I returned to a dentist I had seen intermittently for 30 or more years and in whom I have a great deal of trust His office performed a complete scan of my teeth. Based on... read more
Business response:
We’re sorry to hear that your experience didn’t meet expectations, but we’re glad you were able to receive care. If there’s anything we can do to support you moving forward, please don’t hesitate to reach out. -The Customer Service Team
If I could give Aspen Dental in Antioch IL negative stars believe me I would. This place is WACK! They have RUINED my mouth. A bridge that is not sitting right in my mouth (according to a REAL dentist), an extraction that should never have happened, canceled appts not initiated by me, billing errors resulting in hundreds of dollars lost and not recoverable, no urgency AT ALL when you have an issue in your mouth. An absolute 2 year NIGHTMARE!!!!! Please do yourself a favor and DO NOT ENTER you will be sucked in and regre... read more
Run far away from Aspen Dental. I had all my teeth pulled and dentures made($6000) and over a year later, have not worn them once. Don't fit, hurt, make me gag, gap in the front and yet they want more money and seem to think I need new dentures. Just a money grab and dentist drop outs!! I would like to give 0 stars. Machesney Park location.
Business response:
K G, we’re disappointed to learn about your experience and would appreciate the opportunity to look into it further. Please don’t hesitate to reach out to our Customer Service team at 1-844-296-0187 so we can better understand what happened and work toward a resolution. -The Customer Service Team
Run as fast as you can away from Aspen dental very disappointed very confused staff extremely overcharged and is the worst form of dentistry. The smorgasbord of dental work one says one thing one doctor says another thing for the love of God get your things together very very disappointed and I noticed I never see the same doctor twice.
Business response:
We're very disappointed to hear this, Stephen. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns.
Aspen Dental - Evergreen Park, IL (Chicago) has a 4.2 star rating with 777 reviews.
Aspen Dental - Evergreen Park, IL (Chicago) is closed now. It will open tomorrow at 8:00 a.m.