Aspen Dental - Evergreen Park, IL (Chicago)

Rick S. 

on Yelp

2 years ago

First, whenever you call, you get "due to higher call volume, you may experience a longer wait time prior to speaking to a team member" They never answer. Does not matter when you call. Second, I went in for a chipped tooth, I receive a $30,000 estimate for alot of work and the tooth wasn't fixed. Said she'd fix it at next appointment. Third, I paid what was owed at the time of the appointment. Then received an additional bill. Possibly because I didn't come for the $30K repair? Fourth, offices are not comfortable. I would a... read more

Chuck A. 

on Yelp

2 years ago

I made an appointment in Rogers Park. When I got there the door was locked. I saw the lights on but nobody was there. I called and nobody answered the phone. Very weird. 

Tracie L. 

on Yelp

2 years ago

I went n2 Aspen Dental office located in Melrose Park on North Ave. On my first visit I did x-rays and the consultation. I wanted to get two implants but they told me my best option was bridges, so I figured the Dr. knows best. So when I sat down with the finance person I was told my insurance will cover the bridge work but I have to pay for the cleaning which will be $600, so I agreed I paid the money after multiple trips to get the bridges fitted and comfortable to me, now Aspen sends me a bill for another 800 saying it's ... read more

Paola G. 

on Yelp

2 years ago

If I could give this a zero star I would.Lets start with the outrageous overly expensive procedures, followed by trying to upsell unnecessary dental work. My husband and I went in for dental work, he needed a chip tooth fixed I needed a cap/Crown. $8,000 later and Yes I am Serious! They want me to get braces lmao just for $6000 more dollars. I almost fainted.So I said no! Now here's the best part, not once, twice or three times but four times my cap popped out, first three times I returned to get it fixed, I swallowed the f... read more

Joe J. 

on Yelp

2 years ago

This company is a rip off! They tell you everything is covered by insurance, but when you get there, they sit you in a private room with the office manager and tell you that you need required unnecessary dental work, my estimate was $17,496.00! They won't clean your teeth unless you agree to their plan. Meanwhile they use and bill your insurance company for the one time yearly benefit of X-rays and exam. And you're done. WARNING; I can't stress this enough, go somewhere else. 

Sharon T. 

on Yelp

2 years ago

I am a very dissatisfied customer. I went for a root canal in August and is currently in November still having horrible pain and discomfort. They advised to have it done again wow have a second root canal. The endodontist did not do a successful job and all prior visits resulted in gum infections where antibiotics were needed. I have already paid a substantial amount of money for an incompetent job. I don't know what to do now. I am currently trying to reach out to corporate offices to recoup some or my money and also seekin... read more

Diane W. 

on Yelp

2 years ago

I had a Appointment Today at Aspen 11:00 Am I got there on time there was about 3 ppl there when I arrived I checked in and patiently waited for my turn as they called the ppl that were already there about 4 ppl came in After I did at least one had no Appointment as I continued to wait I noticed that EVERYONE That came in after me was being called so I addressed this issue and was told ppl were being treated for different types of things/ issues Which I definitely understand BUT!!! How is it that someone that doesn't... read more

Kevin W. 

on Yelp

3 years ago

Holy smokes the reviews on here are unbelievable! I was all excited about going to Aspen dental but now I don't think so. And at the end of these horrible reviews there's always the same thing, some administrator asking the people to call a 1866 number. Why don't they just fix the problems instead of having the patients call and talk about them isn't this enough on here 

Melissa R. 

on Yelp

3 years ago

It only has one star because it's the lowest rating I could give. Service is average, staff is completely incompetent!