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Aspen Dental - Frankfort, KY
- Frankfort, KY
About this business
Location details
101 Jett Blvd Ste 100, Frankfort, KY, 40601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great care. Very nice people. Highly recommended.
They will rip you off. Be aware that the price that they quote you is meaningless. In two instances, after having already paid an agreed upon total, they sent me additional bills over a year after service requesting more money for the same service and even threatening collection. It is very easy to see a different dentist and you definitely should.
Business response:
Hi Daniel, we really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I wanted to let you know that your review has been passed along to our Customer Service team. They will be best able to address concerns with the team in Frankfort, with an eye to improving experiences for others. Thank you. - Heather, ADMI
Okonoboh Sydney is a DMD At Aspen in canton Georgia he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can... read more
i definitely dont recommend....
Business response:
I'm very sorry you feel this way, Courtney. If you would like to share more details about your experience, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
These people are nothing but marketers and loan office they don’t give a damn about the patient
Business response:
I'm sorry to hear this, Beverly. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
I went into today for severe tooth pain. After sitting there for 3 hours, I was told I had to pay 50% of cost for my next appointment. She told me that the office would not schedule a procedure unless I was willing to pay for it first. She was not willing to work with me financially to set up payments. 3 hours wasted for nothing and I still have the tooth pain. I will never use this dentist again.
Business response:
I''m sorry to hear this and can understand your frustration, Doug. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to learn more about your experience, so they can address concerns directly: 1-866-767-0890. - Krista, ADMI
This office doesn't communicate with each other very well. I wanted just a check up and a cleaning. After two visits I still don't have my teeth cleaned. I will never go to a corporate dentist office like this one ever again!
Business response:
I am so sorry Robbie, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Don't go there. I went with pain in one tooth. They drew up a treatment plan to the tune of almost $6000. That didn't count a referral to an oral surgeon just to pull 2 teeth which they estimated may cost additional $1500. But I could not have ANY of the fillings I wanted, or just the crown or anything till I had EXTREMELY pricey gum treatments
Business response:
I'm sorry that your experience didn't live up to expectations, Vicki. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Aspen Dental advertises emergency services but do not provide that
Frequently asked questions about Aspen Dental - Frankfort, KY
How is Aspen Dental - Frankfort, KY rated?
Aspen Dental - Frankfort, KY has a 4.2 star rating with 754 reviews.
When is Aspen Dental - Frankfort, KY open?
Aspen Dental - Frankfort, KY is closed now. It will open at 7:00 a.m.