This profile has been claimed by the business owner or representative.
Aspen Dental - Grand Island, NE
- Grand Island, NE
About this business
Location details
206 Wilmar Ave Ste 4, Grand Island, NE, 68803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We had to find a practice - it had been quite a while since we'd gone. My Dad had been to the Grand Island office & had good things to say, so we thought we'd try it. SO glad!! Great TLC, they honor our dental insurance, friendly place...would recommend for sure!
I don't recommend aspen dental to anyone, I had dentures from them and they were not done properly at all! Then my son was told that he had an appointment! Was told that they accepted his insurance so we came up for the appointment! They did his X-ray and then was told he had to leave cause of his type of insurance
Business response:
I'm really sorry to hear this, Jacque. I wanted to let you know that I did pass your feedback along to our Customer Service team so they could address concerns with the team in Grand Island. If you would like to speak with them in the future, please let us know. Thank you. - Dawn, ADMI
Made appointments then received texts telling me to confirm appointment. Called morning of our appointment to confirm was told 2 different times. Get a call from them asking where we were told them I would head right there due to miscommunication! Literally was 7 minutes past appointment time and pulling into the parking lot and we were turned away! Then I asked if my child could just take my appointment which we were early for and I was told no! How inconvenient and rude! They made the mistake not us! Never waste your time ... read more
Business response:
I’m really sorry to hear that and can understand your frustrations, Dawn. We value your feedback, and we will pass your message along to the team, so they can address concerns. . – Michelle, ADMI
Recommendedprofessional and upfront about cost and what to expect
Business response:
I'm happy to hear that, Roger. Thanks for sharing! - Dawn, ADMI
I was in need of a dentist and the website said they covered general dentistry so I made an appointment for Monday morning. I had an infected tooth and needed antibiotics.They got me in right away and began doing x rays. Then they handed me a tablet and had me watch a video on invisalign "because I might want them in the future". The x ray technician was showing me this and that on my scans and said this line means there is infection, I already knew that, the left side of my face was swollen. The dentist came in humming and... read more
Business response:
Leslie, thank you for your feedback. I will certainly pass this information along to the staff. Courtney, ADMI
RecommendedI recommend them but they’re frustrating at times. I made an appointment for a treatment/procedure and asked for a time estimate. Got 90 minutes so I allocated 2 hours of my time to them. They didn’t preform the treatment instead they had to redo exams because it had been 8 months since my last visit besides wisdom tooth removal. Then said they’d have time to do it but I had been there for 2 hours already. Understandable about exams but this is something that should be stated when booking the appointment. So I left with a de... read more
Business response:
Hailey, thank you for your feedback. I will certainly pass this information along to the staff, so they can address your concerns. Courtney, ADMI
Frequently asked questions about Aspen Dental - Grand Island, NE
How is Aspen Dental - Grand Island, NE rated?
Aspen Dental - Grand Island, NE has a 4.2 star rating with 928 reviews.
When is Aspen Dental - Grand Island, NE open?
Aspen Dental - Grand Island, NE is open now. It will close at 5:00 p.m.