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Aspen Dental - Griffin, GA
- Griffin, GA
About this business
Location details
1447 N. Expressway, STE A, Griffin, GA, 30223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Scheduled a appointment for 1/22 drove over a hour away for them to tell me they canceled my appointment and lied about trying to contact me & my mother whose phone number was also on file
Business response:
This is not the experience we want for our patients, Vec. I'm sorry for any inconvenience, and I've passed your concerns along. I also encourage you to connect with the Customer Service Team about this: 1-866-767-0890. – Mitch, ADMI
I am extremely disappointed with Aspen Dental in Griffin. I made an appointment a month in advance for a consultation for some minor recontouring and zoom whitening. I had trouble confirming my appointment through the link provided in my email (it kept giving an error message) so I called the office the morning of my appointment, confirmed that I would be there at 5pm and asked them for my account number in order to fill out my new patient paperwork. When I arrived at 4:55, I was given a packet of paperwork to review and si... read more
Business response:
I'm very sorry to hear this, Brittany. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about this experience: 1-866-767-0890. - Krista, ADMI
Bad place to go I was suppose to get impressions for dentures they wanted to charge me 120 bucks for an exam when all my appointment was for impressions. DO NOT GO HERE FOLKS
Business response:
Hi Jessica , I am sorry to hear about your experience. Patient satisfaction is very important to Aspen Dental practices. Please call me at 1-866-767-0890, so I can help address your concerns. Thank you — Michelle ADMI
I read the reviews and STILL followed through with my appointment (due to being in so much pain). I arrived almost an hour before my appointment time which was at 1445hrs (2:45pm) and I didn’t go to the back until over an hour later. I must say the young lady that did my xrays, was very pleasant and swift. But after I completed my Xrays I was put into a second waiting room which was FREEZING!!!!! Waited there for an hour in a half to be put into a room around 1630hrs (4:30pm). I looked at my phone THEY CLOSE AT 4!!!! Unfort... read more
Aspen Dental are liars. Period
Business response:
Hi Tonya, I'm sorry you feel this way. If you would like to share more detail about your experience, our Patient Satisfaction team would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
why would y'all cancel my appointment because I didn't answer if I made the appt I'm coming I took time off work and everything & still couldn't get seen. That is a stupid strategy to cancel bc you don't get a answer.
Business response:
I'm so sorry to hear this, Ciera. I will certainly pass this information along to the staff, so they can address your concerns. If you would like to discuss further, please call me at (844) 296-0187 extension 201791 I will be happy to speak with you. — Tammy, ADM
Emergency sign is misleading, make sure you have an appointment. Went to Griffin office with my wife on Saturday morning with a severe toothache, receptionist was very unsympathetic and rude. Drove to Augusta to be seen on Monday morning, excellent staff!!
close this place before they harm another person
Business response:
I am sorry to hear this Barry, we value your feedback. If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI
Parents had apt this am 7-19-18 they received text reminders to be on time or would be charged no show fee. Arrived 20 minutes early. Entire facility locked during standard business hours. Called repeatedly, no one would answer phone. Waited an hour in case there had been an accident or it was just a bad day for the office. No one ever showed. No message on facility door for explanation. A few hours later received a text stating apt changed and we would now be responsible for the fees associated with rescheduling. You can im... read more
Frequently asked questions about Aspen Dental - Griffin, GA
How is Aspen Dental - Griffin, GA rated?
Aspen Dental - Griffin, GA has a 4.2 star rating with 1,047 reviews.
When is Aspen Dental - Griffin, GA open?
Aspen Dental - Griffin, GA is open now. It will close at 1:00 p.m.