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Aspen Dental - Latham, NY

3.8
  • Latham, NY

About this business

Location details

231 Wade Road Ext Suite 101, Latham, NY, 12110, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 4:00 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
3.81,050 reviews
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Anonymous 
10 years ago

All of the staff are incredibly nice and warm. Great professionalism with the best smiles. I strongly recommend Aspen Dental of Latham, you won't go anywhere else after. 

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Anonymous 
10 years ago

I just had my yearly cleaning at Aspen Dental. I had such a positive experience there. Everyone one there is great and I will definitely be going back and telling my friends about Aspen Dental Latham. 

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Anonymous 
10 years ago

Excellent service. Complicated operation and I had no pain afterwards. No pain. 

Maryanne Ryan's profile image
Maryanne Ryan 
11 years ago

I want to express my grateful appreciation to Dr. Souseroud, the office manager, and all the staff at Aspen Dental in Latham for the care and compassion that they gave to my daughter on her visit there on 1/13/14. It is rare that a business today will show that much understanding. I can't say enough about this dental office and staff. Thank you again!! 

Michele Harris's profile image
Michele Harris 
a year ago

PSA - If anyone ever needs a dentist please do NOT use Aspen Dental in Latham . They overcharge then won’t refund your “credit”. Finally I get the call center to transfer me to the office and the office manager who was going to call me right back (10:33am) has not and no one at the call center will transfer me back there. I am beyond upset as they charged me $270 on Tuesday. I kept saying I think that is wrong she insisted it was not. Guess what? My portion was $39 and now nobody wants to talk to me. I am so disappointed tha... read more

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Shawn Eric 
2 years ago

BEWARE- THIS OFFICE SHOULD BE SHUT DOWN FOR MALPRACTICE! WHAT A NIGHTMARE!!! GO ELSEWHERE! I’m not impressed at all with Aspen Dental in Latham, NY. Every time I go to this place it’s pure chaos. Nobody knows what is going on, and I get told conflicting information. I’ve vested a lot of money into a treatment plan and Motto straightening liners for my teeth. They scheduled me to receive my 1st set of liners, I woke up early, took time off from work, sat in their waiting room for a half hour to only be told my liners weren’... read more

Sabrena Edmond's profile image
Sabrena Edmond 
2 years ago

Aspen Dental = Extortion Dental I don’t have insurance, so of course they demand to do services that are NOT needed BEFORE they will even talk about the service that is needed. I’m willing to pay for the service that’s needed not anything extra. I was denied help with my problem because I wouldn’t let them extort money from me. 

Business response:

I'm sorry that your experience didn't live up to expectations, Sabrena. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI 

Kristie Smith's profile image
Kristie Smith 
2 years ago

Their accounting office doesn’t return phone calls and they owe us a good sum of money after my husband had paid up front and they charged our insurance company. Numerous messages left and no return calls. 

Business response:

I'm really sorry for any trouble you're having, Kristie. I will pass your message along to the team, so they can address concerns. - Heather, ADMI 

Kathy Carey Roberts's profile image
Kathy Carey Roberts 
2 years ago

Unsure why they continue to ask me as I highly do not recommend. They have screwed up numerous times, once my crown for the 3rd time is done, I am. The only reason I continued was the best hygienist. 

Business response:

I'm so sorry to hear this, Kathy. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI 

Frequently asked questions about Aspen Dental - Latham, NY

How is Aspen Dental - Latham, NY rated?

Aspen Dental - Latham, NY has a 3.8 star rating with 1,050 reviews. 

When is Aspen Dental - Latham, NY open?

Aspen Dental - Latham, NY is closed now. It will open tomorrow at 8:00 a.m.