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Aspen Dental - Lexington, KY
- Lexington, KY
About this business
Location details
3695 Nicholasville Rd Ste 140, Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Aspen why do you charge 1400$ to people with no insurance for a crown? The average for Lexington is 960$ ?please respond as I can see the only comments that get responded to are good reviews.
Business response:
I am sorry to hear this, I would like to pass this information along to management, Please call me at (315) 454-6000 extension 201783 at your convenience to discuss further. — Courtney, ADMI
Worst dentist office ever ,so I make an appointment to get my wisdom teeth cut out. Take off work and when i get there they said its gonna be an additional almost 1500. So thanks Aspen. costed me a day without pay. I hope you all go bankrupt.
don't not go there! I spent over 6 thousand dollars there. after many months of treatment. my permanent denture was placed in the first week of may. I have had abraised mouth tissue, terrible fit and pain. I have lost 50 plus lbs. because I can not eat. this is documented by my primary dr. this place is rediculous!
***edit*** MY 3 MONTH OLD CROWN FELL OFF TWICE IN A WEEK. THE SECOND TIME WAS AFTER LESS THAN 24 HOURS OF IT BEING BACK ON WHILE I WAS EATING A SOFT SANDWHICH. NEVER GO TO ASPEN. GO TO A REAL DENTIST. I SPENT 2000 DOLLARS FOR MY CROWN TO FALL OFF AFTER 3 MONTHS. ***Dentists are great. Pity they work for a joke of a company. Came in to have $8,000 of work done, I was repeatedly reassured that if i paid X amount that's all I'd need. I paid X amount. Turns out their billing was a little off ... by $700 additional that I had to ... read more
Business response:
I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. I have passed the information along to the Regional Manager to address. Thank you for bringing this matter to our attention. - Courtney, ADMI
Dentists are great. Pity they work for a joke of a company. Came in to have $8,000 of work done, I was repeatedly reassured that if i paid X amount that's all I'd need. I paid X amount. Turns out their billing was a little off ... by $700 additional that I had to put on a high interest credit card to avoid it going to collections. And my crown fell off after THREE MONTHS. Dont let the good reviews fool you. Those were paid reviews.
Late with my appointment, total mismanagement a & communications on payment & extremely expensive.
Business response:
I'm sorry to hear that. I encourage you to call your local practice to share your feedback, but if you’re still having trouble, please contact the Patient Satisfaction team at 1-866-273-8606. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. - Emily, ADMI
The staff was friendly but I have never had to spend 4 hours and 45 minutes at any appointment in my life. They way overbook and yay are just stuck sitting there in a very cold lobby!
Business response:
Hi Jan, I'm glad you think positively of the staff, but I will pass your feedback along to the Patient Satisfaction team so they can address concerns before any future visits. - Emily, ADMI
I felt angry and pissed off. I would never recommend this place to anybody, and have in fact warned everybody I've talked with about it to not ever go there. I have insurance and wanted my semi annual cleaning done. After 2 hours (of which I slept for nearly 30 minutes waiting in the chair) and cleaning price quotes ranging from $1500 down to $500 (if I didn't want the antibiotic "drops") I never actually got my teeth cleaned. The guy in the room next to me also walked out saying he would not pay that price to get his te... read more
Frequently asked questions about Aspen Dental - Lexington, KY
How is Aspen Dental - Lexington, KY rated?
Aspen Dental - Lexington, KY has a 4.2 star rating with 1,155 reviews.
When is Aspen Dental - Lexington, KY open?
Aspen Dental - Lexington, KY is closed now. It will open on Monday at 8:00 a.m.