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Aspen Dental - Lutz, FL - Wesley Chapel

4.3

About this business

Location details

25718 Sierra Center Blvd, Lutz, FL, 33559, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 12:30 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
4.3713 reviews
Anelya A.'s profile image
Anelya A. 
rating
3 days ago

For $800, the root canal was cleaned and the nerve was removed, the whole procedure took 1 hour. In the process, they praised hahahaza a lot, it was good in general 

Steven F.'s profile image
Steven F. 
rating
a year ago

pretty solid place, mainly the good thing about this location is the people who work there, they actually seem like they want to help you. 

Daleth S.'s profile image
Daleth S. 
rating
a year ago

This was my first time going to Aspen Dental even though I've heard about them in the past but insurance and financial reasons stopped me. My experience threw me for a loop because in the past I've had bad experiences with other dentists. I walked into the office and was greeted by last name and informed that I would be helped in a few. The receptionist Kristina (I think I spelled it right) was so nice and walked me through everything. Once in back I immediately had X-rays done and was treated nicely by all the staff from s... read more

Business response:

It's wonderful to hear the Aspen Dental team made an excellent first impression, Daleth. Thank you for sharing your experience so far! 

Taylor F.'s profile image
Taylor F. 
rating
6 years ago

To all of you that are talking about insurance... MAYBE you're being charged because your insurance only covers a percentage of each procedure/deductible/ .. or maybe your insurance just sucks. It is your responsibility to check your insurance.. it's YOUR insurance. It is no fault to aspen dental. Because if my insurance I only paid $350 out of $3250, insurance covered the rest Also, I had a GREAT experience and I hated going to the dentist. Dr. Patel IS AMAZING!! And makes sure you don't feel a thing. I have extremely sens... read more

Business response:

I'm glad that the team helped you have a positive experience during your visit, Taylor. - Emily, ADMI 

Emilio E.'s profile image
Emilio E. 
rating
8 years ago

What a way to start of my Friday morning then with a fresh clean smile. This place is fairy new (4 months) now. I drive pass this place on my way home almost everyday. Checked online to see if it was up and running, for we have a lot of construction going on out here. To my surprise it was and set up an appointment online. Also not to mentioned 5 mins. from home. Everyone and I mean everyone is well mannered. Your greeted and taken care of right away. The Dentist and nurses are amazing, they explain everything down to the ... read more

Caleb K.'s profile image
Caleb K. 
rating
6 months ago

terrible communication, i was told on two different occasions to come in for phase one of my implant first time they said it wasnt ready after healing for 4 months, second time they said "ohh your here for a cleaning?" wait whatttttt?? i made sure i said the dr is gonna be here today right and they said yes. OVERPRICED they are taxingggg, DO NOT GO HERE. 

Business response:

We are really sorry to hear this and can understand your frustrations, Caleb. We appreciate you for taking a moment to share your feedback. We wanted to let you know that we have read your review and will address concerns with the team in Lutz, with an eye to improving future patient experiences. -The Customer Service Team 

Lola P.'s profile image
Lola P. 
rating
2 years ago

we have 2 insurances that will pay some/most of the cost of dental work, and once they have both been billed we pay the remaining balance. Jarron called to discuss the cost of care he stated that it was an estimate of $1763.00 for a root canal and it could easily be paid with A CARE CREDIT acct. I told him not interested in that, but once both insurance carriers had been billed we would pay the remaining balance. I never signed anything in the office or was given an electronic pad to apply for Care credit. jarron asked me fo... read more

Business response:

I am very sorry to hear this. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know. - Garlen 

Jeff G.'s profile image
Jeff G. 
rating
2 years ago

Guess I should have read the reviews before I came here. This place is a Circus. We take your insurance oh we don't. Oh it covers some stuff but not others. I came in for a bad tooth. Took them over and hour and half for X-rays and more BS. They wanna do a clean and a deep clean and everything else aside what I came here for. Won't be back. Sorry. Get your practice together. Don't waste your time this place is a joke. 

Business response:

I'm sorry that your experience didn't live up to expectations, Jeff. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI 

Joe B.'s profile image
Joe B. 
rating
3 years ago

Before today I would've recommended this office to people but now I change my rating to poor and very unprofessional. I am a handicapped retired US Army Veteran I had a scheduled appointment Tuesday 16 August 2022. Once I arrived at my appointment I told the receptionist that I also had a concern about tooth bonding which has broken off since the dentist applied it approximately eight months ago. The manager came over to assist me with a dentist appointment she told me that I could come back that day for an appointment wi... read more

Business response:

Hi Joe, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI 

Frequently asked questions about Aspen Dental - Lutz, FL - Wesley Chapel

How is Aspen Dental - Lutz, FL - Wesley Chapel rated?

Aspen Dental - Lutz, FL - Wesley Chapel has a 4.3 star rating with 713 reviews. 

When is Aspen Dental - Lutz, FL - Wesley Chapel open?

Aspen Dental - Lutz, FL - Wesley Chapel is closed now. It will open at 7:30 a.m.