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Aspen Dental - Manchester, NH
- Manchester, NH
About this business
Location details
1031 Gold Street, Manchester, NH, 03103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So I went to aspen dental back in April for teeth cleaning. We were told the insurance we had would cover the services that Aspen dental said I needed. They tried to sell me this 'antibacterial' service for my teeth. I have never needed that while having dental work done ever, (and I had braces!). I denied having this service done. Well low and behold when the time came to pay the insurance said the aspen dental had performed dental work that was unnecessary overall! I was shocked! Currently I have to play phone tag with bot... read more
Please people, see a real dentist. Over 2 years and multiple offices. None of the staff know what's going on and mess up everything from appointments, xrays and the dentures themselves. No accountability for themselves and anything they find wrong is an excuse or they try to blame you. Going to a real dentist and then reporting these guys to the BBB.
Business response:
I'm so sorry to hear that, Andrew. Patient satisfaction is very important to Aspen Dental practices, and I encourage you to let our team know about the experience you had with the staff, so they can help address your concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
Horrible customer service. Rude and unhappy. They lost my ex rays from a year ago and want me to pay for new ones. I would give them a zero if I could. Stay clear, save your teeth and your wallet
Business response:
Hi Stephen, I'm so sorry to hear this. Please let our Patient Satisfaction team know about your experience so they can help to address concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
I had to pickup X-rays at the office to see a specialist the next day and when I went to my appointment the office person said it didn't contain my full mouth X-rays. I called Aspen and they said they couldn't email them over even though it was there fault and it would take two weeks. I was in a predicament since the specialist needed the X-rays to diagnose and treat my issue. I was taking time out of work to go to this appointment too! Aspen wouldn't help me at all and told me they had to send the request through corporate... read more
Business response:
I'm so sorry about the trouble you've had, Karen. We value your feedback and I can pass it along to the Patient Satisfaction team, but I also know they would like to discuss this with you. They can also help to address billing concerns. Please call them directly at 1-866-273-8606. - Emily, ADMI
I had only done a good review because I was offered a discount towards my crown. I was given a quote, then was pushed to have additional treatment that I didnt know I could refuse. Next visit I got a root canal. Next visit, i had a temporary crown on. Then I went in again to check up on my root canal. Last visit, I was told crown was no longer an option unless I had to get crown lengthening all of a sudden. Extra money out of pocket. Makes sense only to the management team and their response was that the dentist who was tre... read more
Had major work done a few years ago now most of my teeth need rework that do rush jobs to profit fast very poor work go to a real dentist
Make sure this is the last place you go... Yesterday I walked out of Aspen Dental in Manchester. I USE TO love this place and brag about them to everyone. I'm sorry the last two times I've been there the people at the desk are super sweet but one you get out back it's totally different. My doctor was RUDE, just because I can't afford something right now.. If I could I would. Hello I'm in awful pain. I knew I needed a root canal but don't have dental insurance all I went in for is for them to tell me what I can do is subside... read more
Worst dental office ever. Just switched to a new dentist knowing my son had issues Aspen was not addressing. This being after they did a couple fillings without drilling into my son's teeth. They just did surface fillings. Under the fillings the cavity spread to the root of his tooth. The filling they did caused an abcess in his mouth. I suspected as such and when he went into have a baby tooth pulled that was already loose causing swelling in his mouth I mentioned it. They xrayed that side of his mouth and said they did not... read more
Frequently asked questions about Aspen Dental - Manchester, NH
How is Aspen Dental - Manchester, NH rated?
Aspen Dental - Manchester, NH has a 4.4 star rating with 941 reviews.
When is Aspen Dental - Manchester, NH open?
Aspen Dental - Manchester, NH is closed now. It will open at 7:00 a.m.