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Aspen Dental - Middletown, NY
- Middletown, NY
About this business
Location details
61 Orange Plaza Lane, Middletown, NY, 10940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I started as a patient in the Gainesville, Florida location. In 2013, I moved back home to NY and started attending the Middletown office location. Dr. Mohammed is wonderful, very informative, patient and gentle. The hygenist here, Paige, is fantastic as well. I recommend them both to everyone I know.
Great office and people to deal with from staff to doctors !!
My husband had an appointment to fix the whole in his tooth I previously spoke to them twice one the phone asking if the took his insurance and they said they would call me later in the day YESTERDAY. They never called me back. Then we showed up a few minutes late to the appointment and we walked in and there was NO ONE in there. The ladies in there did not greet us and was rude to us. They said we had to reschedule since we were 15 min late (meanwhile there was NO ONE THERE) but also said there was a problem with the insura... read more
Business response:
Hi Rachel, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. -Michelle, ADMI
After many, many repeated visits for adjustments, implants and paying almost $16,000.00 out of pocket for dental work including dentures I continue to be in constant pain while wearing dentures! I have given up on them and will now search for a Dentist that can hopefully make me Dentures that can be worn comfortably.
Business response:
I am so sorry Lorraine; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to help address your concerns directly: 1-866-767-0890. - Mitch, Aspen Dental
they overcharge you for services and hold your treatment and dentures hostage if u question the bill and they add more to the balance due for absolutely no reason and no treatment the front desk staff is rude and unprofessional. I really wish I chose a different place!! they add so much unnecessary stress to a stressful situation .
Business response:
I'm so sorry, Marian, to hear about the trouble you're having. This is not the experience we want for our patients. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Cindy, ADMI
RecommendedMy teeth were horrible and to the point that I was almost always in pain. I've had a fear of the dentist and kept putting it off. Made an appointment and got in right away. From the moment I got there, everyone was so nice and put me at ease. And now thanks to Dr. Ryan and everyone there I have my smile back and don't have to be ashamed of how my teeth look. cuz now, they are gorgeous!
Business response:
It makes me so happy to hear that, Doris. I'm glad you feel at ease with the team, and I hope that you continue to have positive experiences. - Dawn, ADMI
Need to reschedule a filling for a small cavity. My normal doctor isn’t available for a month. The other dentist won’t see me because I’m not his patient. Cannot get the number to the regional manager. Run, don’t walk.
Business response:
I'm really sorry to hear that, Michelle. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
On 3/23/20 I needed to finish a root canal that was started the week before and, given the current climate of closings due to the Coronavirus Pandemic, I was told that a root canal wouldn’t be performed because it takes too long to finish and that an extraction would be recommended since the ability to receive treatment in case of a complication might not be possible as they were closing dentist offices. I opted for a tooth extraction instead. Once my procedure was complete, I asked both the dental assistant and the recept... read more
Business response:
Jose, I'm so sorry you're in pain and have had trouble getting in touch with someone. Please contact our patient satisfaction team directly at 1-844-296-0187,so they can help. They are available from 9am - 1pm EST Monday through Friday. - Stephanie, ADMI
RecommendedAspen Dental in Middletown ny is awesome!!!! Every staff member that I have met there has gone above and beyond with all aspects of my care. And dr Jeung is the BEST!! Have gotten the kindest treatment there and excellent care!!!
Business response:
That's so nice to hear, Mary. It’s great that you felt at ease with the team, and I hope that you continue to have positive experiences. - Emily, ADMI
Frequently asked questions about Aspen Dental - Middletown, NY
How is Aspen Dental - Middletown, NY rated?
Aspen Dental - Middletown, NY has a 4.2 star rating with 1,063 reviews.
When is Aspen Dental - Middletown, NY open?
Aspen Dental - Middletown, NY is closed now. It will open at 8:00 a.m.