Aspen Dental - Modesto, CA's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Modesto, CA

4.4
  • Modesto, CA

About this business

Location details

3900 Sisk Road Suite O, Modesto, CA, 95356, United States

Get directions
WeekdayScheduleStatus
Mon07:30 a.m. to 5:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 5:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri07:00 a.m. to 2:30 p.m.
SatClosed
SunClosed
4.4426 reviews
George R.'s profile image
George R. 
rating
2 years ago

Awful. Super high prices and crapy dental work. 

Business response:

I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI  

Jacqueline J.'s profile image
Jacqueline J. 
rating
2 years ago

This place was so upsetting to me charge me for doing Dental work before they had done any work. I had to make a complaint to the BBC to get my refund. 

Business response:

I'm really sorry to hear that, Jacqueline. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI  

Patti D.'s profile image
Patti D. 
rating
2 years ago

My mom and mom's friend had the worst dental visit ever!! Worst dental office in Modesto!!! She is 83 yrs old and they made her sit there for 2 hrs before they decided they couldn't move forward! What a joke!! 

Business response:

I'm really sorry to hear that, Patti. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI  

Keith A.'s profile image
Keith A. 
rating
2 years ago

Do not go to Aspen Dental. Especially this one . I have been on the phone with Bank of Missouri , who transferred me to Genesis bank. I found out that this Dental office opened up a credit account for services I had denied. The woman clearly told me that it would be a soft pull , then I could deny or approve the services if I don't like the finance offer. But After seeing the 29 percent APR I decided to just save up and upgrade my insurance. I walked in , and they were able to see me right away. They did my x-rays and ex... read more

Business response:

I'm really sorry for any trouble you're having, Keith. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI  

Albert L.'s profile image
Albert L. 
rating
3 years ago

Worse customer service ever! I was in major pain from my wisdom tooth, they took x rays and I was evaluated. They were truly more concerned about the payment. They had all my insurance info However, most of the time, I was asked questions about coverage. In addition, I was not given pain medicine. I was sent home for a specialist appt. I asked for meds. No one got back to me. They never called back even after several requests. 

Business response:

I'm really sorry to hear that, Albert. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI  

Sandra S.'s profile image
Sandra S. 
rating
3 years ago

I went in because of their affordable denture promise. No dental insurance and a fixed income made $399 replacement dentures very attractive. The staff was helpful and professional. The dentist refused to treat me because I would not consent to have any dental implants done, I have metal allergies. What a waste of my time 

Business response:

I'm sorry to hear it wasn't a pleasant experience, Sandra. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI  

Alec P.'s profile image
Alec P. 
rating
3 years ago

Terrible staff, unprofessional and untrained. They don't care about their patients. I had an appointment at 12 noon on Friday, they called me Thursday and asking me to be there at 9 because Friday is a short day. On my first visit, they quote $330 for an extraction and they changed to $485 before my arrival. This place is a joke. Don't go there 

Business response:

This is not the experience we want for our patients, Alec. I'm sorry for any inconvenience, and I've passed your concerns along. I also encourage you to connect with the Customer Service Team about this: 1-866-767-0890. – Mitch, ADMI  

Cynthia B.'s profile image
Cynthia B. 
rating
4 years ago

Went for new dentures. $2800.00 top are great bottoms are awful. They couldn't help me so another place wanted $9000.00 to make the bottom stay in place. Aspen won't help me at all. Wouldn't take my dog there. 

Business response:

I'm very sorry to hear this, Cynthia. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI   

Isaac A.'s profile image
Isaac A. 
rating
4 years ago

Screw this place. Called on Sunday for an emergency dental appointment. They scheduled me for Monday to fix my tooth. Keep in mind ,I told them on Sunday what my emergency was. They were willing to fix if for me on Monday. Hence the emergency appointment They advertised on there website. I got there early Monday, filled out my paperwork work, went in for my xray. Then I was told that they can not accommodate me today, an that they will reschedule me in a couple of day. AVOID THID PLACE AT ALL COST. They cha... read more

Business response:

Hi Isaac, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Cindy, ADMI 

Frequently asked questions about Aspen Dental - Modesto, CA

How is Aspen Dental - Modesto, CA rated?

Aspen Dental - Modesto, CA has a 4.4 star rating with 426 reviews. 

When is Aspen Dental - Modesto, CA open?

Aspen Dental - Modesto, CA is closed now. It will open on Monday at 7:30 a.m.