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3900 Sisk Road Suite O, Modesto, CA, 95356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went in for a cleaning. They wanted X-rays. I told them I just had xrays and my insurance wouldn't cover again. Two different people told me they were free... that Aspen likes to take their own X-rays. After X-rays they refused to clean my teeth saying I could only have a $500 deep cleaning. I religiously have my teeth cleaned every 5 mos, and refused this procedure. Two weeks later received a bill for $156.00. I had nothing done except xrays, and the dentist NEVER even looked in my mouth.
Business response:
I'm so sorry to hear about the trouble you're having, Laura. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. - Sophia
Booked for cleaning all they did was one x-ray to another Then keep telling me that they need to pull all my upper teeth to do the implant ..oh wow I don't feel any pain or what so ever.Why have to have my teeth remove then put implant . After an hour still didn't get cleaning which i made appoinment for. Then at 1 point they said i need deep cleaning .So why need deep cleaning if they gonna pull all my teeth out for implant ..soun ds weird to me . Its all about business. At the end of 1 hr wasted no cleaning at all.
Business response:
I am very sorry to hear this, Jacqueline. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Modesto. If you would like to speak with them in the future, please let us know. - Garlen
Don't trust this office with any dental needs. The office is slow to return calls, and craftsmanship is substantially less than standard quality. The office is understaffed when it comes to licensed certified dentists. Another two dentists will greatly improve the practice.
Business response:
I'm sorry for any trouble you're having, Equilla. I will pass your message along to the team, so they can address concerns. - Heather, ADMI
Awful. Super high prices and crapy dental work.
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
This place was so upsetting to me charge me for doing Dental work before they had done any work. I had to make a complaint to the BBC to get my refund.
Business response:
I'm really sorry to hear that, Jacqueline. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI
My mom and mom's friend had the worst dental visit ever!! Worst dental office in Modesto!!! She is 83 yrs old and they made her sit there for 2 hrs before they decided they couldn't move forward! What a joke!!
Business response:
I'm really sorry to hear that, Patti. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI
Do not go to Aspen Dental. Especially this one . I have been on the phone with Bank of Missouri , who transferred me to Genesis bank. I found out that this Dental office opened up a credit account for services I had denied. The woman clearly told me that it would be a soft pull , then I could deny or approve the services if I don't like the finance offer. But After seeing the 29 percent APR I decided to just save up and upgrade my insurance. I walked in , and they were able to see me right away. They did my x-rays and ex... read more
Business response:
I'm really sorry for any trouble you're having, Keith. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI
Worse customer service ever! I was in major pain from my wisdom tooth, they took x rays and I was evaluated. They were truly more concerned about the payment. They had all my insurance info However, most of the time, I was asked questions about coverage. In addition, I was not given pain medicine. I was sent home for a specialist appt. I asked for meds. No one got back to me. They never called back even after several requests.
Business response:
I'm really sorry to hear that, Albert. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI
I went in because of their affordable denture promise. No dental insurance and a fixed income made $399 replacement dentures very attractive. The staff was helpful and professional. The dentist refused to treat me because I would not consent to have any dental implants done, I have metal allergies. What a waste of my time
Business response:
I'm sorry to hear it wasn't a pleasant experience, Sandra. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
Aspen Dental - Modesto, CA has a 4.5 star rating with 481 reviews.
Aspen Dental - Modesto, CA is closed now. It will open at 7:30 a.m.