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Aspen Dental - Modesto, CA
- Modesto, CA
About this business
Location details
3900 Sisk Road Suite O, Modesto, CA, 95356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 2:30 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Worse customer service ever! I was in major pain from my wisdom tooth, they took x rays and I was evaluated. They were truly more concerned about the payment. They had all my insurance info However, most of the time, I was asked questions about coverage. In addition, I was not given pain medicine. I was sent home for a specialist appt. I asked for meds. No one got back to me. They never called back even after several requests.
Business response:
I'm really sorry to hear that, Albert. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI
I went in because of their affordable denture promise. No dental insurance and a fixed income made $399 replacement dentures very attractive. The staff was helpful and professional. The dentist refused to treat me because I would not consent to have any dental implants done, I have metal allergies. What a waste of my time
Business response:
I'm sorry to hear it wasn't a pleasant experience, Sandra. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
Terrible staff, unprofessional and untrained. They don't care about their patients. I had an appointment at 12 noon on Friday, they called me Thursday and asking me to be there at 9 because Friday is a short day. On my first visit, they quote $330 for an extraction and they changed to $485 before my arrival. This place is a joke. Don't go there
Business response:
This is not the experience we want for our patients, Alec. I'm sorry for any inconvenience, and I've passed your concerns along. I also encourage you to connect with the Customer Service Team about this: 1-866-767-0890. – Mitch, ADMI
Went for new dentures. $2800.00 top are great bottoms are awful. They couldn't help me so another place wanted $9000.00 to make the bottom stay in place. Aspen won't help me at all. Wouldn't take my dog there.
Business response:
I'm very sorry to hear this, Cynthia. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
Screw this place. Called on Sunday for an emergency dental appointment. They scheduled me for Monday to fix my tooth. Keep in mind ,I told them on Sunday what my emergency was. They were willing to fix if for me on Monday. Hence the emergency appointment They advertised on there website. I got there early Monday, filled out my paperwork work, went in for my xray. Then I was told that they can not accommodate me today, an that they will reschedule me in a couple of day. AVOID THID PLACE AT ALL COST. They cha... read more
Business response:
Hi Isaac, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Cindy, ADMI
I should've accompanied my boyfriend to his appointment. I saw the ad on tv for $399 dentures. That's what drew my attention. I understand there would be additional extraction fees but he was presented with a $5k quote. That was even after our insurance reduction! What happened to the $399 dentures??? Kind of discouraging to say the least.
Frequently asked questions about Aspen Dental - Modesto, CA
How is Aspen Dental - Modesto, CA rated?
Aspen Dental - Modesto, CA has a 4.4 star rating with 401 reviews.
When is Aspen Dental - Modesto, CA open?
Aspen Dental - Modesto, CA is closed now. It will open on Monday at 7:30 a.m.