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Aspen Dental - Mt. Pleasant, SC
- Mount Pleasant, SC
About this business
Location details
1799 N Hwy 17, Mount Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 4:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A dentist here filled a cavity on the cusp of my tooth without fully excavating & disinfecting the decay. I trusted him but turns out, bc of his negligence, I now need a root canal. I've also come to learn the filled cavity needed a crown the whole time. My new dentist is reporting them to the ADA. Only go here if you want improper and incomplete treatment for $$$$.
Business response:
We're very disappointed to hear this, Kate. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
THE WORST DENTIST EVER!!! they were so nasty to my mom. I will never return back to them. They don't give a crap about their patients!!! Read their star ratings!!! I hope they close!!! the only reason I gave them 1 star was bc its the only lowest offered!!!! NEVER AGAIN!!!!
Business response:
We're very disappointed to hear this, Susan. Our team would appreciate the opportunity to look into your Mom's experience further. Please give us a call at 1-844-296-0187, so we can address your concerns.
Don't go!!!! All a sales pitch!! Went for a cleaning and they didn't even clean them they did x-rays and then tried to sale me there service.
Business response:
We are sorry for any trouble you're having, Ryan. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - The Social Care Team
Unprofessional and recommended services much more intensive and invasive than required. Don't go here unless you want to pay too much for things you don't need!
Business response:
I am very sorry to hear this, Jayden. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Mt. Pleasant. If you would like to speak with them in the future, please let us know. - Michelle
Will let you make an appointment for a teeth cleaning but once you get there tell you "you have to have X-rays to be able to get the teeth cleaning. We'll let you know if they have time to clean your teeth, if not you have to make another appointment" Very unclear procedures, rude staff, and horrible reviews.
Business response:
I am very sorry to hear this. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Mt. Pleasant. If you would like to speak with them in the future, please let us know. - Garlen
BEWARE Aspen Dental is a Corporate Business Hustle. I made an appointment for my 2o year daughter went to get her teeth cleaned while she was home from college. They would not clean her teeth but said she had gingivitis and a cavity that needed to be treated first. They also told her she needed all her wisdom teeth pulled. Wanted he to say yes to a payment plan to get started. They pull you into a room and try to get you to to sign up for procedures. She left without not getting her teeth cleaned. I called them that day sh... read more
If I could leave less than one star I would. They did some dental work, charged me over $1,000, BUT LEFT A HOLE IN MY TOOTH WITH THE ROOT EXPOSED. And every time I have tried to call them about it to fix it, they hang the phone up on me. HORRIBLE. I am LIVID. It's has been 6 months of me calling with ZERO answers. I've never been so angry in my life. I'm tempted to contact my lawyer. When I can't take a sip of water without shooting pain, y'all messed up. There's no reason I should've been left with a hole in my tooth. Rep... read more
Business response:
We’ve experienced a cybersecurity incident that has temporarily impacted our ability to access scheduling systems, phone systems and other business applications for Aspen Dental. We are still working to resolve issues related to our Aspen Offices so please know that we have limited access to contact patients at this point. We are open at all offices for existing patients and we will be scheduling new patients shortly. Michelle, ADMI
I've been here twice, and both experiences were TERRIBLE. They are unable to keep track of simple details, and they are poor communicators when it comes to explaining policies and procedures. Their business practice is to bring you in for a "consultation," send you home, and try to sell you additional products. Avoid at all costs. They will waste your time.
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so that they can address concerns. - Garlen, ADMI
Very sad ! receptionist very unprofessional and very rude over the phone will be finding another dentist
Business response:
I'm really sorry to hear that, Coby. If you would like to share more detail about your visit, please consider calling us directly at 1-866-767-0890. - Heather, ADMI
Frequently asked questions about Aspen Dental - Mt. Pleasant, SC
How is Aspen Dental - Mt. Pleasant, SC rated?
Aspen Dental - Mt. Pleasant, SC has a 4.3 star rating with 465 reviews.
When is Aspen Dental - Mt. Pleasant, SC open?
Aspen Dental - Mt. Pleasant, SC is closed now. It will open at 7:00 a.m.