Aspen Dental - Mt. Pocono, PA

Jacqueline L. 

on Yelp

2 years ago

I had an emergency, they give me an appointment for the same day , I got X-rays done , staff very friendly . Overall very clean and professional. 

Jodi T. 

on Yelp

3 years ago

Nurses and doctors are very polite and explain things to you. I had a swollen face from a tooth infection and I was seen the same day. Only downfall is they do not take my insurance. 

Donald J. 

on Yelp

3 years ago

So I read all the reviews on Aspen and they were not good , I was very Leary but with dentures that broke in half I had no choice , Aspen was there for me I now have a very nice upper denture that fit well and in 3 visits and with in my budget the staff es awesome from the front desk to the lab personal that even repaired my original denture till the new one was ready , I only have good things to say about them , thank you one and all Don J 

Patricia S. 

on Yelp

a month ago

So Aspen dental reached out to have me call their customer service team, but I already called their customer service team and I have been waiting to hear back from them for almost 2 weeks so there's that!!! 

Patricia S. 

on Yelp

a month ago

This dental practice takes advantage while you're in pain or frightened and in the chair, they up charge you while you're numb. They do things that they did not give you a price for before you sat down. They don't apply the credits to your account even after they've overcharged you three and have to credit you every time they charge you nearly $400 for a cleaning that should have been 160 this hasn't happened once it hasn't happened twice three times !! after contacting the corporate office No one has contacted me back not t... read more

Carmella S. 

on Yelp

a month ago

Had an appointment at 1pm and arrived early. Gave the woman at front desk my insurance and she said "Now i'm gonna have to verify and you need to wait." I waited over half hour and asked if i was going to be seen soon as i need to return to work and she said "I need to check everybody else in first" I then asked for the deposit that i paid back so that I can go elsewhere and she did not care at all just told another employee to help me. Very rude and disrespectful. Would rate a negative if I could. 

B L. 

on Yelp

9 months ago

Woman at the front desk has horrible attitude. Never seen someone have their nose so high in the air and so mean. 

JOHNNY B. 

on Yelp

a year ago

Update from my last post. Have made numerous calls to ASPEN CORPORATE in hope to resolve the issue. I was advised that the local office will contact me in a week or two in regards for refund due to being overcharged. It will soon be two months and no contact from Local. Last time I contacted this local office and requested to speak to someone in billing, the rep got extremely upset and argumentative because I mentioned the word FRAUD due to a 8/31/23 claim to my dental insurance for upper and lower partials by ASPEN that I n... read more

Mark K. 

on Yelp

2 years ago

I went in person to schedule an appointment upon researching my dental insurance they told me they don't accept welfare benefits insurance I had Medicaid at the time with a verified major health care organization Geisinger Healthcare Aspen Dental told me basically to get lost very rude very bad experience