Aspen Dental - Plano, TX

Jennifer S. 

on Yelp

7 months ago

I was looking back at some older reviews about Aspen dental and several of them were talking about having an awful experience and all I can do is shake my head. I've been to this dental office 3 times now and those ladies that work there have showed me more respect than most of my family members would!! They constantly checked on me and made sure I was okay and the dentist that pulled my teeth made it look so easy!! The hardest part to get through was the numbing needle! I would like to thank the ladies at Aspen Dental for... read more

Robert L. 

on Yelp

2 years ago

I had not gone to the dentist in many years and broke a back tooth one night. I was able to get a next-day appointment at this location. I must say Lydia is the glue that holds this office together. She is patient, so friendly, and knowledgeable. She was the first employee I saw to do the initial x-rays. For those that have dental anxiety, having her as your first point of contact is a great idea! : ) She trains new hires and does her job as if she's been doing this for decades. Give her a raise! The hygienist and also Dr.... read more

Ashley W. 

on Yelp

4 years ago

Dr. G is the best! This office is great. Very nice staff and clean office. I visited this office for a second opinion after having my molar ruined by Thompson Family Dentistry in Plano. Dr. G was honest with me and suggested a Root Canal and Crown on my molar. She didn't try to upsell me, which I really appreciate. I wish I would have visited this office first, it would have saved my tooth. The Office Manager Felicity help me apply for the Care Credit and walked me through the whole process. This is my dentist office from th... read more

Kt S. 

on Yelp

4 years ago

I love Dr. G! I don't ever want to go anywhere else now! I have a horrible history of past dentists and I finally found my my perfect dentist office! I have a lot of anxiety around dental work and they were so comforting! The team is amazing as well! . 

L L. 

on Yelp

4 years ago

My husband and I had not visited a dental office in over 5 years. The first visit to Aspen Dental is a consult/x-ray/dental exam. After the x-rays are taken, the dental hygienist does her exam, and finally the dentist. They review their findings with you and discuss a treatment plan. Then you talk to the office manager about the cost. Their cost includes the actual cost, insurance or discount and finally your out of pocket cost. The total amount is split into installments that you pay at each visit. Since there was time at m... read more

Patty O. 

on Yelp

3 weeks ago

I had permanent dentures made at this office in Plano and am very happy with the dentures. Unfortunately, the after care is less impressive. My routine cleanings should only cost less than $400, but unfortunately they charge for a deep cleaning (over $2,000) each time I go. I had so much pain the first few cleanings, my dentist prescribed a drug to relax me that needed to be taken right before my appointment and that someone would need to drive for me. I specifically said I only wanted a basic cleaning at my last appointmen... read more

Emily 

on Yelp

a year ago

This place is clean but staff is very rude. I will be paying for my child to go somewhere else after his visit today. The treatment is ridiculous! 

Bettye B. 

on Yelp

a year ago

This is by far the worst Dental provider I have ever seen in my lifetime. The staff turnover is extreme. Over the two years that I have been there, almost every few months there has been a new Doctor or new office manager not reading doctors notes so therefore do not know what is going on. They are extremely rude and unprofessional. The receptionist who was not at her desk when I checked in for an appointment chased after me out of the building, bumping on my car window after a procedural for a payment that had already bee... read more

Hayden B. 

on Yelp

a year ago

If I could leave zero stars I would. Went in for a routine checkup, and was told that I would absolutely need a root canal immediately that would cost over 5k, and tried to sit me down in front of their finance person post appointment to get me on a payment plan. I knew it didn't feel right, so subsequently went to a small family dentist to get X-rays and was told that they had NO IDEA where they got that I needed a root canal from. There was no evidence to suggest that was necessary. I assume the dentists get kick backs in ... read more